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Senior Case Manager: Complex Escalations & Fulfillment

$100k - $120k

Xometry

Xometry is looking for a Case Manager III in Los Angeles to manage and resolve complex customer and partner issues. The successful candidate will have over 5 years of experience in customer support or a related field, strong communication skills, and a customer-first mindset. This role involves coordinating with various departments, monitoring case progress, and providing guidelines to junior staff. Xometry offers a salary range of $100,000-$120,000 annually, along with a comprehensive benefits package including insurance and generous paid time off. #J-18808-Ljbffr Xometry

Vacancy posted 2 days ago
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