Cloud Operations Engineer - San Jose (10055)

There has never been a better time to join Extreme, after three acquisitions extending our portfolio and go to market strategy, we have seen enormous opportunity and growth within the regions. Aside from being a Technology Leader in the Gartner Magic Quadrant, we also adamantly promote an internal culture that truly embraces diversity, inclusion and equality in the workplace. Having Diversity and Inclusion as part of our core values and beliefs, we’re proud to foster an environment where every Extreme employee can thrive because of their differences, not despite them.

Staff Cloud Operations Engineer - San Jose HQ

Extreme’s Cloud Operations team is a group of talented engineers passionate about building highly reliable, scalable and secure solutions in public/private cloud environments. We are looking to hire a highly motivated Cloud Operations engineer with strong working experience in production operation and deployment automation. You will work with the team to design, develop and implement deployment automation solutions end-to-end. You will also be expected to participate in continuous cloud service operation, troubleshoot and resolve complex issues in production. We will work together to design, develop and implement the best public / private / local cloud solutions for our customers. Extreme Networks is the right place to be and now is the right time to join us and be part of our spectacular growth and success. We're looking for the best and the brightest 'A' players who want to make a difference doing a job they love.

Responsibilities

• Manage and maintain ExtremeCloud IQ service infrastructure in AWS, GCP & Azure.
• Participate in continuous cloud service operations with US, China and India teams.
• Troubleshoot and follow up on production infrastructure / application related issues.
• Driving root cause analysis and resolution.
• Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
• Participate in release deployment, system maintenance and cloud expansion.
• Design and implement deployment automation platform for Kubernetes based microservices.
• Improve service availability and scalability through tuning, automation, tools, and process.
• Analyze service performance, identify bottleneck and provide actionable improvement plans.
• Improve service monitoring coverage, accuracy and efficiency.
• Participate in cloud security and compliance implementation.

Qualifications

• BS level technical degree required; Computer Science or Engineering background preferred.
• 8+ years of experience in a CloudOps / DevOps role.
• Hands on experience with AWS or any public cloud (Azure, GCP etc).
• Knowledge of Linux, security and networking fundamentals.
• Working knowledge of container-based architecture and deployment (Docker, Kubernetes.)
• Working knowledge of deployment automation development (Ansible, Terraform, Helm).
• Experience in diagnosing and resolving complex application problems.
• Working knowledge of Elasticsearch, PostgreSQL, Redis Ignite and RabbitMQ.
• Experience with monitoring tools (Nagios, Kibana, Prometheus)
• Experience with cloud security and compliance implementation is a plus.
• Strong follow-through and initiative to stay with issues until they are resolved.
• Comfortable working within a distributed team located in multiple time zones.

Location: This position is based at our south San Jose, CA headquarters and not budgeted for relocation. Qualified local candidates (and those moving to the area on their own) are encouraged to apply.

Salary based on qualifications, experience and region up to USD 170000 plus benefits.