Systems Administrator (Intermediate Level)

Systems Administrator (Intermediate Level)

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always".

We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development.

Job Description

Link Solutions is seeking a Systems Administrator (Intermediate Level) to join our team in support of the Southeast Regional Network Enterprise Center (RNEC) at Fort Stewart, GA.

• Must be a US Citizen
• Requires a Secret Clearance
• Non-remote (relocation incentive available)

As a Systems Administrator, you will play a vital role in managing and maintaining computer networks to ensure the confidentiality, integrity, and availability of government information assets. This will include support for network design, security management, advanced troubleshooting, and ensuring overall network performance and compliance with Army standards.

Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.

Job Responsibilities:

• Provide daily supervision and direction to personnel across the Network Team.
• Provide training and mentorship to technicians, helping them develop their skills and knowledge.
• Manage, coordinate, and track responsibility for the System delivery team.
• Troubleshoot network connectivity problems, including monitoring the network and servers for issues, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution.
• Provide O&M support to the Call Manager and Unified Communications systems.
• Provide support in managing and maintaining the Call Managers, Gatekeepers, and Gateway equipment, including VoIP handsets as well as analog phones.
• Install, administer, support, and maintain server hardware, peripherals, software, and operating systems.
• Utilize Cisco networking equipment to manage, configure, and maintain network infrastructure.
• Collect and review network utilization data for capacity and planning purposes.
• Support the development and delivery of training sessions to ensure staff understand network resources.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

• U.S. citizen with an active secret clearance.
• IAT Level II Certification (CompTIA Security+ CE, CCNA Security Training, CySA+, GICSP, GSEC) equivalent or higher.
• Eight (8+) years of IT experience, preferably within a Help/Service Desk environment.
• Three (3+) years of experience providing daily supervision and direction to personnel across the Network teams.
• Experience with Juniper, Cisco, and Aruba networking equipment.
• Proficient in VoIP voice communications to support the VoIP Systems.
• Baseline Certification is required within 6 months of hire.

Preferred:

• Bachelor's degree in computer science, IT Service Management, or other IT-related fields.
• Microsoft environment certificate for Windows 10, Windows 11, or MS 365 Endpoint.
• Experience working in a Department of Defense (DoD) environment.
• Experience providing quality service and support for mission-critical systems and VIP end users.
• Excellent communication skills (written and oral) and interpersonal skills.
• Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
• Problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.

Additional Information

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.