Customer Service Representative

Temporary Help For Motor Vehicles Operations

Required Education: High School or equivalent

Required Skills, Experience, Qualifications and Abilities:

• Ability to greet and assist customers in a professional manner
• Ability to screen and review customer paperwork for completeness
• Ability to manage customers using a queuing system
• Ability to accurately grade vision test results
• Ability to enter vision test results into a computer
• Ability to assist customers with Client's kiosks
• Ability to take customer photographs for driver's licenses
• Ability to proctor tests
• Basic computer/data-entry skills
• Strong customer service and communication skills
• Ability to follow established Client procedures and instructions accurately

Preferred Skills, Experience, Qualifications and Abilities:

• Previous customer service experience, particularly in a government or public-facing environment
• Previous experience with data entry or computer-based systems
• Experience assisting customers with self-service kiosks
• Experience administering or proctoring tests

Client has an immediate need for temporary help to support Client's (Motor Vehicles) operations and provide customer service assistance.

Job Duties:

• Greet customers
• Screen customer paperwork
• Manage customers in the queuing system
• Grade vision test results
• Enter passing vision test results into the computer
• Assist customers at Client's kiosks
• Take customer photos for driver's licenses
• Proctor tests

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**