Workforce Case Manager

Salary: Depends on Qualifications
Location : Houston, TX
Job Type: Grant-funded Full-time
Job Number: 16932
Department: Harris County Resources for Children and Adults
Opening Date: 08/04/2026
Closing Date: 9/4/2026 5:42 AM Central
Max Number of Applicants: 400


Position Description
Department History Overview:

Harris County Resources for Children and Adults was founded in 1966 as the Harris County Child Welfare Board to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provide this support. But the now-county department has expanded services for early prevention, intervention, and adult services.
Vision:

To better the lives of children and adults in Harris County.
Brief Position Overview:

Under the supervision of the Workforce Advocate Supervisor, the Workforce Case Manager works with current and former foster youth (between the ages of 16 and 25 with an emphasis on ages 16 through 20) in a 13-county area to provide comprehensive workforce, job readiness, and case management services that support the healthy development of youth's transition to adulthood with the final goal of obtaining employment.
Duties & Responsibilities:

• Receives referrals from the case management team and develops individualized plans to assist each youth with their employment goals. These plans often include standardized vocational assessments, soft skills training, interview techniques, mock interviews, job searches, application and resume development, and job retention skills.
• Works closely with the workforce team to coordinate the annual Summer Jobs Program for youth under the age of 21.
• Develops and facilitates workforce training sessions, including participation in Life Skills Training and Job Readiness courses.
• Collaborates closely with direct supervisor to develop partnerships with local employers who will hire referred youth and local workforce agencies, such as Workforce Solution Offices, which provide job readiness services to youth and young adults.
• Completes monthly reports; enters all case note documentation into the agency database within a required time frame; and maintains adequate case and financial records.
• Submits requests for payment for youth who qualify for financial assistance through the TWC contract, to include housing assistance, rental assistance, utility payments, drivers' education, and other approved expenses.
• Participates in, assists with planning, and attends HAY Center events and Texas Workforce Commission (TWC) statewide and regional activities as required.

Harris County is an Equal Opportunity Employer

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Requirements
Education:

• Bachelor's Degree in Business, Human Resources, Education, Psychology, Sociology, Social Work, Criminal Justice or other Behavioral or Social Science.

Experience:

• Two (2) years of full-time paid work experience in workforce development
• Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, and Microsoft Excel.

Licensure:

• Reliable transportation with a valid Texas driver's license and auto liability insurance.
• Ability to become CPR Certified.

Knowledge, Skills & Abilities:

• Knowledge and understanding of adolescent/transition age youth stages of development.
• Problem solve and demonstrate critical thinking skills.
• Ability to maintain confidentiality.
• Interacts and maintains professional working relationships with individuals of varying social and cultural backgrounds.
• Ability to contribute effectively to the accomplishments of team or work unit goals, objectives, and activities.
• Knowledge of human resources techniques utilized in workforce development, career assessment, interviewing, recruitment, and training.
• Computer proficiency.
• Ability to use a case management database.
• Case documentation.
• Clerical skills.
• Follows written and oral instructions.
• Ability to drive a 15-passenger van.

NOTE : Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information
Position Type, and Typical Hours of Work

• Grant Funded | Full-Time
• Monday-Friday 8am-5pm or 9am-6pm (Some Saturdays)

Salary Range:

• Based on 26 Pay Periods
• Plus, Mileage Reimbursement

Work Location:

• 3131 Gulf Freeway Houston, TX 77003

Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
01


Which of the following best describes your highest level of education completed as it relates to this position?Qualifying information must be documented in the Education section of your application.

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02


If you selected a college degree in response to the previous question, which of the following best describes your major?

• Psychology
• Public Administration
• Sociology
• Criminal Justice
• Human Resources
• Business Management
• Social Work
• Other Behavioral or Social Science Related Field
• Unrelated Field
• N/A; No Degree

03


Do you have at least two (2) years of full-time, paid work experience in workforce development? Workforce development involves activities and initiatives aimed at improving the skills and employability of workers, connecting job seekers with employment opportunities, and supporting employers with workforce planning and development. This can include roles in training, career counseling, job placement, labor market analysis, or any other field related to workforce improvement.

• Yes
• No

04


If you answered yes in regards to the previous question(s), please describe your verifiable experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications.(Type N/A if not applicable)
05


Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

06


This position requires possession of a valid Texas-issued driver's license and liability insurance upon the start date. Do you currently have a valid Texas Driver's License?

• Yes
• No, but eligible to obtain by start date
• No, not eligible to obtain licensure

07


Do you currently hold a valid CPR (Cardiopulmonary Resuscitation) certification, or are you able to obtain one within six months of employment?

• Yes, I hold a valid CPR certification.
• Yes, I am willing and able to obtain CPR certification prior to employment.
• No, I do not hold a CPR certification and cannot obtain one.

Required Question