Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Sr. Client Service Leader - U.S. Air Force

$134.26k - $248.39k

CDM Smith

Job Summary CDM Smith is seeking a senior leader to drive measurable expansion of our U.S. Air Force portfolio by influencing early‑stage planning, penetrating new funding streams, and establishing CDM Smith as a preferred partner. The role drives new opportunities by aligning USAF mission priorities and infrastructure needs with CDM Smith capabilities before formal acquisition begins, and also supports U.S. Government work in Japan delivered through USACE Japan District. Key Responsibilities Expand CDM Smith’s Air Force presence beyond current contracts, task orders, and delivery roles Establish early engagement with Air Force stakeholders to inform viable, mission‑aligned solutions Position CDM Smith as a trusted technical advisor during planning and market research phases Expand existing contracts by originating new work scopes, broadening service offerings, and capturing a larger share of available funding within each vehicle Leverage USACE Japan District as a complementary pathway to grow U.S. Government work in Japan Identify and penetrate new Air Force funding streams Develop and execute targeted strategies to expand CDM Smith’s footprint across Air Force installations, including CONUS and OCONUS Engage with USAF during early planning, programming, and market research phases Participate in conferences, industry days, and other formal engagement channels to position CDM Smith capabilities Build and lead focused campaigns targeting specific mission areas, installations, or commands Identify white space where CDM Smith is underrepresented and create entry strategies Shape delivery approaches that align with CDM strengths while remaining fully compliant with federal acquisition processes Lead capture efforts for strategically significant opportunities aligned with expansion priorities Ensure alignment between business development strategy and project execution to reinforce client confidence Partner with program and project managers to convert successful delivery into expanded client access and repeat work Qualifications Bachelor’s degree or equivalent experience 15 years of related experience Domestic and/or international travel may be required Strong understanding of federal acquisition environment and compliant client engagement practices Preferred Qualifications Track record of expanding federal accounts beyond incumbent scope Experience engaging with Air Force stakeholders during early planning or pre‑acquisition phases Direct experience with AFCEC, MAJCOMs, or installation‑level planning and programming Experience influencing or supporting development of requirements prior to solicitation Background in OCONUS programs, particularly Pacific and Middle East regions Skills & Abilities Strong verbal and written communication skills Excellent interpersonal, time‑management, organizational, business acumen, and listening skills Travel Requirement 20% - 40% Compensation Pay Range: USD $134,264.00 – $248,394.00 EEO Statement CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. #J-18808-Ljbffr CDM Smith

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Sr. Client Service Leader - U.S. Air Force in Cleveland, OH vacancy
  • Legalplans is seeking a Client Service Center Manager in Cleveland, OH to lead a team ensuring exceptional service delivery. You will oversee 6-7 supervisors and support 50-70 customer service representatives, focusing on compliance with strategic goals while enhancing... 
    Suggested

    Legalplans

    Cleveland, OH
    4 days ago
  • Metlife Legal Plans in Cleveland, OH is seeking a Client Service Center Manager to lead a team dedicated to providing exceptional customer experiences. This full-time role requires strong leadership skills and the ability to manage operational goals effectively. The ideal... 
    Suggested
    Full time

    Metlife Legal Plans

    Cleveland, OH
    4 days ago
  • $24 - $27.5 per hour

     ...Time Position Type: Regular Your Role at Sephora: As a Sales and Service Leader , you’ll harness your love for beauty and become the leader...  ...store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration... 
    Suggested
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift
    Weekend work

    LVMH Group

    Beachwood, OH
    13 hours ago
  •  ...learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that... 
    Suggested
    Work at office
    Local area
    Shift work

    Chipotle

    Warrensville Heights, OH
    2 days ago
  • A financial services firm in Cleveland seeks a Manager of 401(k) Retirement Plan Services to lead the 401(k) division while servicing existing clients. This role offers an opportunity to build strong relationships with business owners and participate in the growth of a... 
    Senior

    iLocatum

    Cleveland, OH
    13 hours ago
  • Daniels Health is seeking a Field Service Manager to lead a team of Field Service Technicians across multiple hospital sites. This role focuses on enhancing service quality and operational efficiency within healthcare environments. The ideal candidate will have over 5 years... 
    Senior

    Daniels Health

    Cleveland, OH
    4 days ago
  • $93k - $189k

    Huntington Bancshares, Inc. seeks a Commercial Services Manager in Cleveland, Ohio, to lead a team focused on enhancing customer experience within Commercial Banking. The role requires extensive knowledge of Commercial products, the ability to manage multiple direct reports... 
    Senior

    Huntington Bancshares, Inc.

    Cleveland, OH
    3 days ago
  •  ...accounting firm in Cleveland, is seeking a CAS Manager to lead client engagements and oversee accounting functions. The ideal candidate...  ...environment, with a focus on delivering high-quality service, mentoring staff, and driving business development. Enjoy a competitive... 
    Flexible hours

    Pease Bell

    Cleveland, OH
    2 days ago
  •  ...Senior Area Customer Service Coordinator, Hospitality Under the direction of the Field Manager this key position supports daily operations...  .... Undertaking all customer support tasks in external customer/client facilities. The Area Customer Service Coordinator,... 
    Senior
    Work at office
    Monday to Friday
    Weekend work

    Ricoh USA, Inc.

    Cleveland, OH
    4 days ago
  • $59k - $85.1k

     ...profoundly impact health for humanity. Learn more at Job Function: Customer Management Job Sub Function: Technical Customer Service Job Category: Professional All Job Posting Locations: Abilene, Texas, United States, Abilene, Texas, United States,... 
    Senior
    Remote job
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area

    Johnson & Johnson

    Cleveland, OH
    1 day ago
  • Senior Area Customer Service Coordinator, Hospitality Position Profile Under the direction of the Field Manager this key position supports...  .... Undertaking all customer support tasks in external customer/client facilities. The Area Customer Service Coordinator, Hospitality... 
    Senior
    Work at office
    Worldwide
    Monday to Friday
    Flexible hours
    Weekend work

    RICOH COLOMBIA

    Cleveland, OH
    1 day ago
  • POSITION OBJECTIVE Custodial Services strives to provide high quality, customer service oriented cleaning services to the university community. Building service workers provide routine and special cleaning services in campus buildings and residence halls, including restrooms... 
    Temporary work
    Immediate start
    Shift work

    Nari

    Cleveland, OH
    1 day ago
  •  ...proper processing of requests necessary to effectively maintain the client's insurance program Maintain positive client relationship...  ...appropriate, make recommendations for additional products/services as well as expanding broker/consultant services as appropriate... 
    Senior
    Contract work
    Weekend work

    Oliver Wyman, LLC

    Cleveland, OH
    1 day ago
  • A leading rental equipment company in Cleveland, Ohio is seeking a Service Technician III to provide exceptional customer service and support for rental equipment delivery, installation, and servicing. The ideal candidate will possess a 2-year HVAC certificate and a Universal... 
    Senior

    VIRTUALITY, INC.

    Cleveland, OH
    2 days ago
  • Clark Schaefer Hackett in Cleveland, Ohio is seeking an Audit Senior for their Government Services team. You'll lead audit engagements and mentor junior auditors while working on projects that make a real impact in public service. The ideal candidate holds a Bachelor’s... 
    Senior
    Flexible hours

    Clark Schaefer Hackett

    Cleveland, OH
    3 days ago
  •  ...helps to establish the conceptual and stylistic direction for AKA clients and directs their work, as well as the work of Art Directors,...  ...works closely with the Executive Creative Director, Client Service and the client to help articulate a client's message and then works... 
    Senior
    Freelance
    Work at office

    PAVA LLC

    Cleveland, OH
    2 days ago
  •  ...Client Service Leader At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether... 
    Live out
    Work at office
    Local area
    Flexible hours

    Arthur J Gallagher & Co

    Cleveland, OH
    2 days ago
  •  ...The Account Manager is the primary day‑to‑day contact for all service needs for both external and internal customers. They are accountable...  ...responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer... 
    Senior
    Temporary work
    Work at office
    Flexible hours

    Acrisure LLC

    Beachwood, OH
    3 days ago
  • MSX International seeks a dynamic leader for their Mobile Service program in Cleveland, Ohio. The role combines consulting, sales coaching, and hands-on training, requiring a passion for customer experience and automotive services. Responsibilities include increasing dealership... 

    MSX International

    Cleveland, OH
    3 days ago
  •  ...dedicated professional to assess and support home delivered meal clients under Title III. The role involves phone and in-home assessments, coordinating resources for clients, and ensuring seamless service provision. Ideal candidates hold a Bachelor’s degree in social work... 
    Senior

    BENJAMIN ROSE

    Cleveland, OH
    2 days ago
  • $113.6k - $172.1k

     ...Building Services Sales Manager Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies,... 
    Hourly pay
    Work from home

    Trane Technologies

    Cleveland, OH
    3 days ago
  • Anchor Point Management Group is seeking a Shift Leader in North Royalton, OH, to provide operational management during shifts. This position focuses on customer service, cleanliness, and product quality while leading a team of employees. The ideal candidate has previous... 
    Hourly pay
    Flexible hours
    Shift work

    Anchor Point Management Group

    North Royalton, OH
    4 days ago
  • $47k - $51k

     ...Service Account Coordinator At Dinamic AS Group, we are committed to delivering exceptional service and creating meaningful experiences for our clients and customers. We believe that strong communication, professionalism, and a customer-focused mindset are the foundation... 
    Full time

    Alphabe Insight

    Cleveland, OH
    2 days ago
  • $106.5k - $267.5k

     ...Senior Tax Manager to join our Lead Tax Services team. This role is ideal for a seasoned professional...  ...who thrives on leading multiple client service teams, managing complex projects,...  ...to staff and managers, and a thought leader to the partner group. This position offers... 
    Senior
    Local area

    Crowe

    Cleveland, OH
    4 days ago
  • Optum is looking for a Senior Account Manager in Client Services to improve health outcomes. In this remote role located in Ohio, you will analyze provider performance and develop strategies to align key business initiatives. The ideal candidate will possess analytical... 
    Senior
    Remote job

    Optum

    Cleveland, OH
    1 day ago
  •  ...public accounting. You will manage the preparation of a variety of tax returns while mentoring associates and providing exceptional client service. This role offers an entrepreneurial environment with flexible work arrangements and opportunities for growth. A CPA license is... 
    Senior
    Flexible hours

    Rehmann Robson LLC

    Cleveland, OH
    13 hours ago
  • $52k - $80k

     ...site 2 days per week.Remote: if the selected candidate resides outside KeyBank footprint they will be remote.Job BriefThe Senior Client Service Specialist is responsible for handling the complex servicing needs of KeyBank’s commercial card program clients. They will... 
    Senior
    Full time
    H1b
    Work at office
    Remote work
    Work from home
    Work visa
    Flexible hours
    2 days per week

    KeyCorp

    Cleveland, OH
    4 days ago
  • $17 - $18 per hour

     ...HVAC Service Coordinator Simply put, our business is all about the customer. More than 95 years ago, our founders set out to start a company centered around keeping families safe and comfortable in their homes. After almost 10 decades not only do we maintain the same... 
    Work at office

    Sila

    Northfield, OH
    2 days ago
  • $17 per hour

     ...IS PART TIME As a CBRE Tenant Services Coordinator, you will be...  ...operating buildings on behalf of a client or group. What You’ll Do:...  ...you become part of the global leader in commercial real estate services...  ...relevant disclaimers include U.S. state pay transparency... 
    Hourly pay
    Part time
    Second job
    Work at office
    Visa sponsorship
    Flexible hours

    CBRE

    Cleveland, OH
    1 day ago
  •  ...Personal Lines Account Manager to oversee a portfolio of high-net-worth clients' property and casualty insurance. The ideal candidate will have experience in providing exceptional client service, managing multi-state accounts, and a strong understanding of luxury coverage... 
    Senior

    Mogi I/O : OTT/Podcast/Short Video Apps for you

    Cleveland, OH
    13 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Sr. Client Service Leader - U.S. Air Force. Be the first to apply!