Associate Manager, ProAssure Services (Remote)

Stryker seeks an Associate Manager for ProAssure Services to lead a team of specialists managing Vocera healthcare IT solutions for major customers. This player-coach role combines team leadership, customer relationship management, and direct system administration responsibilities, with a remote work arrangement.

Responsibilities Mentor and lead ProAssure Specialists managing contracted on-site and remote Vocera solution administration Direct team hiring, onboarding, training, and continuous development Maintain customer relationships and ensure contract service delivery with measurable outcomes Perform system administration tasks including database maintenance, device management, and troubleshooting Collaborate across teams on SOWs, process consistency, and knowledge sharing initiatives Requirements Bachelor's degree in Health Informatics, Information Systems, Technology, Business, or equivalent Minimum 6 years clinical or healthcare IT industry experience 2 years directly leading teams or demonstrated mentoring and coaching experience US Citizenship required Account management or customer success experience preferred DOD and Veterans Affairs health systems experience preferred Compensation:

$102,600–$222,300 USD annual (varies by location band)