Invoicing Coordinator

Job Description

Job Description

About the Role:

Assist the contact’s day-to-day invoicing activities and ensure all performance standards are being met.

Responsibilities:

• Provides Support for Invoicing
  • Accurately assign serial numbers in Whirlwind Software.
  • Review installation photographs for quality assurance.
  • Document detailed records of instances where SA Installation quality standards were not met.
  • Submit product information for warranty certification.
  • Communicate via internal messaging, phone and email any order issues with sales team.
  • Communicate via phone with installers to clarify installation issues in a positive and respectful manner.
  • Provide billing support to the accounting team.
  • Provide detailed documentation for items that cannot be invoiced.
• Provides Support to the Warehouse Team
  • Answer general phone calls from customers and relay accurate information.
  • Research serial number discrepancies and provide highly detailed records of activity.

Qualifications:

• Computer Savvy
• Intermediate Excel (preferred not required)

Specialty Appliance is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.