Customer Service Representative

As a Support Specialist, this professional will play a vital role in assisting customers with inquiries, troubleshooting issues, performing application and rules testing, and ensuring a positive customer experience. They will possess proven communication skills, technical aptitude, and a passion for delivering excellent customer service. Part-time Temporary position. Responsibilities: Respond to inbound phone, web, and email support for client inquiries and issue resolution. Host training sessions for clients, typically via webinar and/or on-site. Advocate for the client to ensure timely and accurate issue resolution. Document and track client interactions and resolutions. Continuously improve knowledge of the company's products and services. Requirements: Bachelor's degree in Computer Science or a related field, or relevant experience. 1+ year(s) of experience in customer service or technical support role. Excellent communication and interpersonal skills. Proven problem-solving and critical-thinking abilities. Ability to work independently and in a team environment. Hourly rate $16.00 #J-18808-Ljbffr