Strategic Solutions Consultant

Position Summary The Strategic Solutions Consultant is a highly consultative and technically proficient overlay responsible for helping drive strategic technology initiatives and whitespace growth within existing client accounts. This individual partners closely with Account Managers (AMs), TAMs, Lifecycle Managers, and other technical teams to identify opportunities, develop technology roadmaps, align solutions to business outcomes, and assist in moving opportunities from discovery to close. Job Details Key Responsibilities Strategic Opportunity Identification Partner with AMs, TAMs, and Lifecycle Managers to identify strategic opportunities within existing client accounts Participate in EBRs, operational reviews, strategic planning sessions, and discovery meetings as needed Assess client environments, operational challenges, infrastructure maturity, cybersecurity posture, telecom environments, and business objectives Identify opportunities across managed services, cloud, cybersecurity, infrastructure modernization, networking, and telecom solutions Help prioritize opportunities aligned to client outcomes, operational improvements, scalability, compliance, and risk reduction Technology Roadmaps & Technical Consulting Develop and drive strategic IT roadmaps and technology recommendations for clients Provide consultative guidance across cloud, cybersecurity, networking, telecom, infrastructure, collaboration, and managed services Serve as a technically credible resource capable of discussing architecture, operational impacts, security considerations, and solution tradeoffs Translate technical capabilities into clear business value for executive and operational stakeholders Assist clients in evaluating modernization initiatives, lifecycle planning, resiliency, connectivity, and security improvements Sales Support & Deal Advancement Support the sales cycle for strategic opportunities from discovery through close Assist with solution positioning, proposal development, and presentations Help accelerate opportunity progression and improve close rates within existing accounts Maintain visibility into supported opportunities, pipeline activity, and forecasting within the CRM Support whitespace initiatives focused on telecom, cloud, cybersecurity, and infrastructure services Cross-Functional Collaboration Work closely with AMs, TAMs, Lifecycle Managers, engineering teams, sales leadership, and solution architects to ensure alignment across client initiatives Support marketing solution campaigns and whitespace initiatives Coordinate with technical resources to validate solution feasibility and delivery alignment Required Qualifications 5+ years of experience in technology consulting, IT services sales, solutions engineering, pre-sales engineering, or consultative solution-selling within an MSP, MSSP, VAR, telecom, or technology services organization Strong technical understanding of: IT infrastructure Cloud platforms (Azure/AWS) Cybersecurity solutions Networking and SD-WAN Telecom and connectivity services Managed services environments Ability to develop and present strategic technology roadmaps Ability to communicate effectively with both executive leadership and technical stakeholders Strong consultative discovery, presentation, and solution positioning skills Preferred Qualifications Experience supporting mid-size companies 200 to 2000 users Familiarity with HIPAA, compliance frameworks, and regulated environments Experience supporting multiple accounts in a pooled or overlay capacity Experience using CRM for pipeline and opportunity management Experience within an MSP, MSSP, telecom provider, or hybrid technology services organization Key Competencies Technical Consulting & Solution Alignment Consultative Discovery Strategic Technology Planning Telecom & Infrastructure Solution Knowledge Executive Communication Skills Technical Business Translation Cross-Functional Collaboration Opportunity Development & Advancement Adaptability Across Diverse Client Environments Success Metrics (KPIs) Whitespace revenue influenced and closed Strategic opportunities identified and progressed EBR and roadmap participation effectiveness Average opportunity size and solution mix Forecast accuracy and CRM pipeline hygiene Cross-sell adoption across existing accounts Benefits & Compensation Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401k, PTO, Holiday Pay, as well as referral bonuses. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Equal Opportunity Employer Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Meriplex