Implementation Specialist
Pulse LLC
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This is where individual imaginations gather together, committing to the values that lead to great work. Here, you'll do more than join something amazing—you'll add something amazing.
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Implementation Specialist
Cleveland, OH 401K, Dental, Life, Medical, Vision Full-Time
We support a global population of highly engaged users on our enterprise engagement platform and app, and we are looking to expand our technical content team.
We have an opening for a Content Implementation Specialist who can continue to engage our users on behalf of our clients by publishing content on our platform.
About You
Technically Minded - You are super comfortable with anything involving a browser
Process-oriented - You appreciate order more than chaos
Highly Organized - Even the back seat of your car is clean!
Great Communicator - You could talk to anyone about anything!
Up for a challenge - Nothing throws you off your game!
Enjoy problem-solving - Puzzles relax instead of stressing you out.
Love for humanity - You always believe people have good intentions.
How You'll Add Value
Be a platform leader helping wherever needed to support a global base of users of our enterprise engagement platform
Publish articles, documents, resources, guides, and everything else you can possibly imagine users want to access
Communicate with our client's team members
Work with clients across every stage of engagement from platform implementation to usage
Support the QA team with both testing and feedback for new system enhancements and capabilities
Create end-user and internal system documentation
Manage user access to systems (uploading of datasheets, modifying content, adjusting roles)
Troubleshoot issues reported
Communicate effectively with the organization
Work closely with our Program Manager and Client Success Lead to ensure all projects go live on time and to the correct audiences
Be a contributing member of a highly supportive culture
Project Manager
Dallas, TX Full-Time / Contract
We support a global population of highly engaged users on our enterprise engagement platform and app, and we are looking to expand our technical content team.
We have an opening for a Project Manager on-site for one of our clients who can continue to engage our users on behalf of our client by acting as a liaison and coordinating between Pulse in the Cleveland office and our client.
About You
Technically Minded - You are super comfortable with anything involving a browser
Process-oriented - You appreciate order more than chaos
Highly Organized - Even the back seat of your car is clean!
Great Communicator - You could talk to anyone about anything!
Up for a challenge - Nothing throws you off your game!
Enjoy problem-solving - Puzzles relax instead of stressing you out.
Love for humanity - You always believe people have good intentions.
How You'll Add Value
Be a platform leader helping wherever needed to support a global base of users of our enterprise engagement platform
Publish articles, documents, resources, guides, and everything else you can possibly imagine users want to access
Communicate with our client's team members
Work with clients across every stage of engagement from platform implementation to usage
Support the QA team with both testing and feedback for new system enhancements and capabilities
Create end-user and internal system documentation
Manage user access to systems (uploading of datasheets, modifying content, adjusting roles)
Troubleshoot issues reported
Communicate effectively with the organization
Work closely with our Program Manager and Client Success Lead to ensure all projects go live on time and to the correct audiences
Be a contributing member of a highly supportive culture
$120k - $140k
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