Event Staff
AEG Presents
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Take tickets at the entrance of the facility.
- Seat guests according to ticket numbers and assist guests with all questions or concerns.
- Ability to provide screening for guests to include bag check, pat downs, and wand metal detection
- Handle all needs for guests with disabilities including ticketing, entrance/exiting, seating, and overall ADA compliance.
- Watch for irregularities, such as security breaches at credential checkpoints, recognize facility and safety hazards, respond to emergency situations and help prepare building for opening.
- Remains alert for the presence for crowd management situations
- Report suspicious activities and persons
- Enforce alcohol management procedures as designated by client and/or law
- Respond to emergency situations requiring security assistance
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Prepares routine and standardized incident reports
- Provides security escorts as necessary
- Performs all customer services functions as directed by supervisor/ and or management.
- Provide excellent customer care to clients and customers
- Assist in removing chairs after the event.
- Other duties as assigned.
- Responsible for working mandatory events and required number of other shifts determined by management.
- Shift assignments may change or vary based on client needs with minimal notice.
- High school diploma or G.E.D equivalent required
- Valid Driver's License
- As a condition of employment, candidate must successfully complete a background investigation.
- Demonstrated knowledge of guest services.
- Some knowledge of radio communication equipment.
- Ability to work nights, weekends and holidays
- Must have reliable transportation
- Must have reliable means of communication i.e. working phone with voicemail capability
- Must be able to use initiative and independent judgment within established guidelines
- Must be organized and punctual
- Professional attitude and well-groomed appearance
- Candidate must display exceptional customer service, communication and people skills
- Ability to comprehend numerous policies, procedures, concepts and to respond using discretion based on general and client-specific policies
- Ability to react appropriately in emergency situations
- Responsible for working mandatory events and required number of other shifts determined by management.
- Stand and/or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet, grass, etc.)
- Climb stairs, ramps or ladders occasionally during a shift
- Occasionally bend/twist at waist/knees/neck to perform various duties
- Occasionally lift or carry up to 50 pounds
- Run as needed
- Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, which includes hand/eye coordination
- Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
- Work in various environments including adverse outdoor conditions such as cold, rain, or heat
- Constant mental alertness and attention to detail required while setting priorities and following up on assignments
Vacancy posted 4 days ago
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