Senior Director of Information Technology

Senior Director Of Information Technology

The Senior Director of Information Technology leads the enterprise Information Technology function within Etnyre International's broader Information Services strategy. Reporting to the Executive Vice President of Supply Chain, IT & Strategy, this role is accountable for the strategy, security, resilience, performance, and modernization of the company's technology environment across all locations. This leader serves as a senior technology advisor to executive leadership, translating complex technology risks, investments, architecture decisions, and operational performance into clear business language. The Senior Director defines and executes a multi-year IT strategy and roadmap that balances operational stability with modernization, cybersecurity, ERP value realization, acquisition integration, and the technology capabilities required to support continued enterprise growth. The role leads through senior managers responsible for End User Services & Infrastructure and Enterprise Services, while establishing clear service ownership, decision rights, performance measures, and leadership accountability across the IT organization. The Senior Director also partners closely with Etnyre Digital Solutions to ensure that artificial intelligence, automation, analytics, and other emerging capabilities are supported by secure, scalable, well-governed enterprise platforms. This is a transformation leadership role. Success will be measured not by technology activity alone, but by business continuity, risk reduction, service performance, adoption, simplification, value realization, and the development of a high-performing IT leadership team.

Establish and execute a clear three- to five-year enterprise IT strategy and investment roadmap aligned with business growth, operational priorities, risk appetite, and the broader Information Services strategy. Evolve IT from a primarily reactive support function into a disciplined enterprise capability with clear ownership, measurable service outcomes, strong governance, and transparent prioritization. Materially strengthen enterprise cybersecurity, identity, resilience, recovery, and incident-readiness capabilities while communicating technology risk effectively to executive leadership and governance bodies. Modernize and simplify enterprise architecture across infrastructure, cloud, identity, applications, integrations, and manufacturing technology while reducing technical debt and unnecessary variation across locations. Maximize the business value of the company's ERP and enterprise application investments through process standardization, platform governance, adoption, integration, and continuous improvement. Build leadership depth, succession capability, and a culture of accountability, service excellence, business partnership, and continuous improvement within the IT organization.

Define, maintain, and execute the enterprise IT strategy and multi-year technology roadmap, ensuring direct alignment with company strategy, growth priorities, operational requirements, and enterprise risk. Serve as a trusted technology advisor to executive leadership, providing clear recommendations on technology investment, cybersecurity risk, architecture, business continuity, modernization, and major transformation decisions. Translate technology opportunities and risks into business cases, measurable outcomes, investment priorities, and explicit tradeoffs that enable informed executive decision-making. Establish portfolio governance that balances capacity, risk, dependencies, value, urgency, and organizational readiness across competing technology initiatives. Provide concise, decision-oriented reporting on IT performance, cyber risk, resilience, strategic initiatives, budget, major incidents, and technology health.

Lead the IT organization through senior managers and technical leaders, establishing clear accountabilities, decision rights, escalation paths, service ownership, and performance expectations. Implement and continuously mature enterprise service-management disciplines across incident, problem, change, request, asset, configuration, and major-incident management. Establish meaningful service and operational metrics tied to availability, production continuity, recovery performance, customer experience, risk reduction, delivery quality, and business impact. Ensure reliable and consistent technology services across all manufacturing and corporate locations while reducing avoidable site-to-site variation. Drive root-cause discipline and systemic corrective action so recurring failures are eliminated rather than repeatedly managed as isolated incidents.

Own and continuously mature the enterprise cybersecurity program, aligning controls and governance with recognized frameworks and the organization's risk profile. Establish a risk-based security model spanning identity and privileged access, endpoint, network, cloud, vulnerability management, third-party access, security monitoring, data protection, backup, recovery, and manufacturing/operational technology. Lead enterprise cyber-risk assessment and remediation prioritization, ensuring that technical findings are translated into business impact, residual risk, ownership, and executive decisions. Direct cyber incident response and crisis management, including coordination with executive leadership, legal counsel, cyber insurance, external incident-response partners, business-continuity leaders, and recovery teams. Ensure recovery capabilities are demonstrably resilient through regular restoration testing, tabletop exercises, technical exercises, and validation of critical business-system dependencies. Provide executive and governance-level reporting on cyber-risk posture, material exposures, control effectiveness, incident readiness, and remediation progress.

Establish enterprise architecture principles and standards across identity, networks, cloud, servers, endpoints, collaboration platforms, integrations, security architecture, and manufacturing technology. Lead modernization of the Microsoft technology environment, including Azure, Microsoft 365, identity, authentication, endpoint management, security architecture, and hybrid infrastructure. Develop lifecycle and technical-debt strategies that reduce unsupported technology, simplify the environment, improve resilience, and enable scalable growth. Strengthen segmentation, privileged administration, vendor access, observability, backup architecture, and other foundational controls that reduce enterprise blast radius and improve recoverability. Ensure architecture and change decisions account for plant-floor dependencies, legacy manufacturing technology, uptime requirements, and safe implementation sequencing.

Provide strategic leadership for the enterprise applications portfolio, with particular accountability for the stability, performance, governance, and evolution of the company's ERP environment. Treat ERP as an enterprise business platform rather than an IT application, partnering with operations, supply chain, finance, and other functional leaders to improve process performance, data quality, decision-making, and standardization. Develop and execute an ERP and enterprise-applications roadmap that addresses optimization, integrations, upgrades, technical debt, platform consolidation, acquisition integration, and long-term architecture. Drive value realization through measurable business outcomes, disciplined process ownership, adoption, super-user capability, master-data governance, training, and continuous improvement. Maintain platform-agnostic strategic leadership while ensuring the company realizes maximum value from Epicor as its current enterprise ERP platform. Establish strong governance over system configuration, integrations, releases, change control, access, testing, and production support for mission-critical enterprise applications.

Partner closely with Etnyre Digital Solutions and business leaders to enable responsible adoption of artificial intelligence, automation, advanced analytics, and other emerging technologies. Ensure digital initiatives are supported by secure identity, appropriate data access, scalable integration, reliable infrastructure, sound architecture, and effective technology governance. Help define enterprise guardrails for AI and emerging technologies, including security, privacy, data governance, access, vendor risk, logging, human oversight, and responsible use. Support the transition of successful pilots into sustainable enterprise capabilities by ensuring operational ownership, supportability, integration, change management, and measurable value realization. Identify opportunities to simplify workflows, reduce manual effort, improve decision-making, and create operating leverage through technology.

Establish and enforce enterprise IT policies, architecture standards, technology controls, and governance practices across business units and locations. Own IT financial planning, budget discipline, investment governance, and technology cost transparency, ensuring resources are aligned with enterprise priorities and measurable outcomes. Lead strategic vendor, managed-service, software, and technology-partner relationships with clear performance expectations, service levels, accountability, commercial discipline, and risk management. Partner with Internal Audit, Finance, Legal, and risk leadership to maintain strong technology controls, documentation, compliance, and audit readiness. Develop sourcing and partner strategies that deliberately balance internal capability, managed services, specialized expertise, cost, resilience, and speed.

Partner with plant, operations, engineering, supply chain, and business leadership to ensure technology supports production continuity, operational performance, and growth. Provide governance and strategic direction for plant connectivity, manufacturing/operational technology interfaces, vendor-connected equipment, and the cybersecurity considerations associated with IT/OT convergence. Establish repeatable technology due-diligence and integration practices for acquisitions, including identity, cybersecurity, connectivity, applications, ERP, data, vendors, contracts, business continuity, and local IT capability. Drive appropriate standardization and consolidation across locations while preserving critical operational requirements and sequencing change to minimize production risk.

Lead through subordinate managers and technical leaders, setting clear expectations for ownership, cross-functional collaboration, executive communication, talent development, and service outcomes. Recruit, develop, retain, and succession-plan high-performing IT professionals while building leadership depth and reducing key-person dependency. Establish career pathways, technical and leadership development plans, cross-training, documentation, and knowledge-transfer disciplines. Build a culture in which leaders surface risk early, make clear recommendations, challenge constructively, learn from failures, and remain accountable for enterprise outcomes rather than functional activity. Develop business acumen throughout the IT organization so technology leaders understand manufacturing operations, financial impact, customer commitments, and enterprise priorities.

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline required. Master's degree or MBA preferred. 15+ years of progressive enterprise IT experience, including significant leadership responsibility across infrastructure, enterprise applications, cybersecurity, service delivery, and transformation. 7+ years of people-leadership experience with demonstrated success leading through managers, senior technical leaders, and distributed or multi-site teams. Demonstrated experience developing and executing multi-year IT strategies, technology roadmaps, investment portfolios, and major transformation initiatives. Experience operating in a complex manufacturing, industrial, or similarly operationally intensive environment strongly preferred. Demonstrated responsibility for IT budgets, strategic vendors, managed-service partners, and enterprise technology investments.

Direct, accountable leadership experience building, materially maturing, or governing an enterprise cybersecurity program—not solely participating as a technical contributor. Demonstrated experience operationalizing recognized security frameworks and control