Sleep Technician

Position Highlights

• Department: MSG Sleep
• Hours: 40.00 per week
• Shift: 1st Shift
• Work Schedule: Days

Position Summary

The Sleep Technician works closely with the Sleep Medicine providers of our Sleep medical practice to provide information and services to patients under physician supervision. The Sleep Technician conducts hands-on patient appointment visits in conjunction with clinic providers as needed.

Essential Duties & Responsibilities
• Discusses results of sleep studies with patients per the order and direction of the patient's Sleep Provider
• Reviews PAP machine downloads with patients and provides personalized information
• Performs compliance downloads of PAP machines as required; adjusts pressure as ordered and under the direction of the provider
• Remains updated and educated on insurance guidelines and changes regarding patient care and equipment
• Provides patient education on their personal insurance guidelines and provides patient assistance as needed regarding covered PAP and mask issues
• Maintains knowledge of the different types of masks and PAP machines and can communicate information to patients and providers as needed
• Sends orders for appropriate PAP machines to home care companies, working closely with these companies to facilitate the PAP orders and follow up requirements based on insurance guidelines for order PAP and supplies
• Trouble shoots patient complaints and concerns regarding humidity tube temperature and other PAP machine/comfort issues
• Assists providers with specified patient visits as needed
• Schedules mask fit Tech Visit appointment types to address patient issues with mask, pressure, comfort
• Handles all sleep clinic related phone inquiries and emails from patient and home care companies and other entities, documenting calls and routing to appropriate providers
• Monitors sleep clinic in baskets and work queues throughout the day and handles/scans as appropriate
• Stocks and keeps supplies of CPAP masks and accessories for patients
• Maintains PAP order logs

• Adheres to all Core Values (Compassion, Pursue Excellence, Cooperation and Collaboration, Upholds Honesty, and Supports Innovation).
• Adheres to all Absolutes (Privacy and Confidentiality, Professional Appearance, and Responsibility and Commitment).
• Other job related duties as assigned.

Minimum Qualifications
• Minimum of 1 yr of Sleep Clinic or Lab experience
• Certification by the American Academy of Sleep Medicine (AASM)

Minimum Education:
• Successful completion of a AASM A-STEP polysomnography program from a nationally accredited education facility

Preferred Qualifications:
• 1 to 2 years of Sleep physician practice experience in a similar role RRT, Registered Respiratory Technologist
• Listed on Board of Registered Polysomnographic Technologists as a Registered Polysomnographic Technologist


Comprehensive Benefits Offered

• Competitive and affordable benefits package
• Shift Differentials
• Continuing Education assistance
• Tuition reimbursement
• Student Loan relief through Fiducius
• Quick commute access from I-84, Route 9 and surrounding areas

About Middlesex Health

The Smarter Choice for your Career!

Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.