Proposal Consultant II

Job Summary The Proposal Consultant II develops, writes, and edits proposal responses of moderate to advanced complexity. Proposal requests may cover the self-insured, government, and managed care lines of business. Proposal support includes both potential and existing clients and covers the procurement life cycle from RFP release to award of business. Essential Duties & Responsibilities Analyze each RFP and RFI assigned. Complete each RFP and RFI assigned: review and interpret key proposal requirements and identify issues or concerns that need resolution prior to submission of response. Manage internal communication related to each project, such as hosting proposal kick‑off calls, maintaining files on SharePoint, and ensuring clear communication with internal stakeholders. Utilize proposal database, department processes, and SMEs to write, research, and coordinate proposal responses and additional information responses. Apply industry and proposal knowledge to craft compelling, client‑specific narratives and solutions that address the client’s unique needs and showcase the organization’s value proposition. Complete color‑team reviews aligned with internal timelines. Work with proposal management and sales to implement edits and ensure responses are accurate. Interface and coordinate with underwriting to support MedImpact pricing within proposal files and RFP questions. Develop proposal attachments such as forms, report packages, flowcharts, implementation schedules, and sample communication materials as required. Proofread and perform quality assurance checks on all documents to ensure proposals are properly completed, packaged, and submitted in a timely manner and in accordance with all stated proposal requirements. Complete multiple, complex projects (e.g., state employers, large health systems, managed care organizations) with competing deadlines simultaneously, adhering to internal and external deadlines for each project. Prepare RFPs in Excel, Word, or via third‑party proposal software as directed for each procurement. Log and track response inputs, communicate with team members, and draft/edit text to maintain effective and efficient proposal processes. Leverage proposal and PBM knowledge to provide thoughtful insight into process improvement and technology use enhancements. Provide proposal management and information support to MedImpact’s clients and business partners in response to client support tasks, if necessary. When required, work with production coordinator to produce printed materials and electronic media. Confirm that all production materials meet specifications outlined in RFP. Review shipping labels and package deliverables for shipping according to RFP instructions. Provide new or modified responses to the database team as they are developed and approved to maintain the RFP answer library. Upon award of business, complete internal processes and communications to support contract preparation. Assist in training new staff and provide functional training and professional development for existing employees. Assist other department staff as required based on business needs. Client Responsibilities Provide excellent customer service skills and interpersonal communication skills (listening/verbal/written). Manage difficult or emotional client situations. Respond promptly to client needs. Solicit client feedback to improve service. Respond to requests for service and assistance from clients. Meet commitments to clients. Qualifications Education & Experience: BS/BA and 5+ years’ experience or an equivalent combination of education and experience, including 2 years as an SME in respective areas. Computer Skills: Proficiency in MS Office suite (SharePoint, Word, Excel, Outlook). Experience using proposal automation software preferred. Professional Writing and Communication: Strong writing, editing, and communication skills. Time Management: Ability to handle competing deadlines and quickly changing priorities; work well under pressure. Reasoning Ability: Solve practical problems and interpret a variety of instructions in written, oral, diagram, or schedule form. Mathematical Skills: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Language Skills: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; present information effectively and respond to questions from managers, clients, customers, and the general public. Competencies Composure Decision Quality Organizational Agility Problem Solving Customer Focus Drive for Results Peer Relations Time Management Dealing with Ambiguity Learning on the Fly Political Savvy Physical Demands Regularly required to sit, talk, hear, stand, walk, use hands to finger, handle, feel, and reach with arms; occasionally lift or move up to 25 pounds. Work Environment Moderate noise level typical of a business office with computers and printers; may be exposed to moving mechanical parts, high or precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. Work Location The position works on‑site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). The employee must be available for regular interactions and coordination of work with internal clients, colleagues, clients, or vendors. Working Hours An exempt level position requiring flexibility to work beyond traditional hours, including nights, weekends or holidays as required. Typical core business hours are Monday through Friday from 8:00 am to 5:00 pm. Travel No travel is required; occasional attendance at local conferences and meetings may be necessary. Perks Medical/Dental/Vision/Wellness Programs Paid Time Off/Company Paid Holidays Incentive Compensation 401(k) with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus Equal Opportunity Employer, Male/Female/Disabilities/Veterans. #J-18808-Ljbffr MedImpact