Customer Business Manager, Regional Grocery
$105k - $145kGlanbia
Glanbia Performance Nutrition (GPN)Customer Business Manager (CBM)The Opportunity We are seeking a Customer Business Manager (CBM) to lead and support a portfolio of Regional Grocery customers, driving profitable and sustainable business results across all GPN brands.This role is responsible for managing a defined group of customers supported primarily through broker partners, ensuring GPN’s strategies are effectively developed, sold in, and executed at the shelf. The CBM will build annual business plans, leveraging data-driven insights to drive assortment, pricing, and promotional strategies that deliver against revenue, margin, and EBITDA targets.Success in this role requires strong commercial leadership, the ability to influence through indirect resources, and disciplined ownership of both strategy development and in-market execution.What You’ll DoLead regional business development and deliver growth plans across all GPN brandsOwn all aspects of customer development, including opportunity identification, annual planning, and trade fund managementBuild and deliver annual business plans, identifying key growth drivers and priorities for each accountIdentify, prioritize, and activate growth opportunities at the across diverse group of customersDevelop and deliver strategic selling presentations grounded in assortment, pricing, promotion, and P&L insightsExecute and guide assortment, pricing, and promotional strategies aligned to financial targetsLead customer-facing selling efforts and negotiations, particularly across trade investment and promotional strategyCreate compelling category selling stories to drive incremental distribution and activationOwn portfolio P&L performance, including trade budget optimization and ROI deliveryManage all TPM activities for assigned customers, including planning, tracking, and communicationAccurately forecast sales, trade events, and incremental volume across all brandsLead and guide broker partners to deliver customer, brand, and financial objectivesTranslate strategy into clear execution direction, ensuring alignment and accountability in marketMonitor in-market performance and course-correct as needed to deliver against planDrive excellence across distribution, shelving, and promotional executionSupport brand visibility and customer engagement through key events and in-market activitiesPartner with Sales Strategy, Category Management, and Trade Development to build aligned, data-driven programsCollaborate with customer service and internal teams to ensure seamless execution and supportContribute to team culture by role modeling company valuesWork remotely and travel as neededThe Skills You Will Bring To The TeamBachelor’s degree5+ years of experience in CPG, grocery retail, or broker-led sales environmentsProven broker management experience, including leading execution through indirect resourcesExperience managing P&Ls, trade investments, and customer planningStrong analytical, financial, and forecasting capabilitiesProficiency with syndicated data (e.g., Nielsen, IRI, SPINS)Advanced Microsoft Excel and business tools (Outlook, Teams)Preferable Experience working with Regional Grocery customers or multi-account portfoliosExperience with Trade Promotion Management (TPM) systemsFamiliarity with AI-enabled tools for forecasting or insightsWhere And How You Will WorkThe opportunity will be based remotely with approximately 50% travel requirements. The customer base for this role is spread mainly across the United States’ East and Midwest. What we would like to offer you! The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K. Apply now and make a difference in the world of health and wellness! Glanbia provides a reasonable range of compensation for roles; the salary range for this role is $105,000 - $145,000 plus car allowance and annual bonus. This range may not be applicable to other locations and targeted salary is midpoint of range.Apply now and make a difference in the world of health and wellness!Glanbia has a unique portfolio of better nutrition brands and ingredients, addressing growing consumer demand in major health and nutrition categories. We play into the growing market trends of active lifestyles and, health and wellness.At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality, knowing that together we are more.
$105k - $145k
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