Sales Operations Analyst

Sales Operations AnalystJoin Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution.The Sales Operations Analyst is a critical member of the Sales Operations team, responsible for transforming Salesforce CRM data into the reporting, analysis, and insights that drive revenue performance. This role owns forecast accuracy, pipeline visibility, and sales stage analytics for the commercial team, and serves as the analytical engine that connects field activity to business outcomes. This is a high-visibility role that partners directly with sales leadership to identify risk, surface opportunity, and enable smarter decisions at every stage of the funnel. The primary accountability for this role is to deliver accurate, timely, and actionable sales analytics from Salesforce that improve forecast confidence, increase pipeline coverage, and enable sales leadership to manage territory performance with precision.Forecasting and Pipeline ManagementOwn weekly forecast reporting from Salesforce, including commit, best case, and pipeline views by rep, region, and verticalAnalyze pipeline coverage ratios relative to quota and flag coverage gaps for leadership reviewTrack forecast accuracy over time and identify patterns in rep-level sandbagging or overcommittingMaintain and refine opportunity scoring to improve forecast reliabilityBuild and maintain rolling pipeline trend reports to give leadership early warning of funnel deteriorationSales Stage and Funnel AnalyticsConduct ongoing analysis of stage-to-stage conversion rates to identify drop-off points and bottlenecksTrack average sales cycle length by product, segment, vertical, and rep to surface meaningful varianceAlert sales leadership to stalled deals and aging opportunities before they become at-riskAnalyze win/loss patterns and tie outcomes to identifiable deal characteristicsTerritory and Quota CoverageBuild and maintain territory coverage dashboards that show activity, pipeline, and closed revenue by geographic region and assigned repReport on quota attainment progress and identify reps or territories trending behind planSupport territory planning and realignment exercises with data-backed recommendationsTrack penetration rates within key verticals and customer segmentsSales Activity and Productivity ReportingMonitor rep-level activity metrics in Salesforce including calls, meetings, demos, and proposal submissionsAnalyze the relationship between activity inputs and pipeline outcomes to identify high-leverage behaviorsBuild leaderboard and performance scorecards for weekly and monthly sales reviewsSupport quota-setting and capacity planning processes with historical performance dataCRM Data Quality and Process GovernanceOwn Salesforce data hygiene standards for the commercial team, including required fields, stage definitions, and opportunity documentationIdentify and correct data entry gaps that compromise reporting accuracyPartner with Sales Operations Manager and IT on Salesforce configuration and reporting enhancementsDevelop and maintain documentation for Salesforce reporting standards and definitionsExecutive Reporting and Stakeholder SupportPrepare weekly, monthly, and quarterly sales performance packages for leadership reviewBuild and maintain Salesforce dashboards for executive visibility into revenue KPIsRespond to ad hoc analytical requests from VP of Sales, Revenue Operations, and leadership teamPresent findings clearly, with recommended actions, not just dataPosition Qualifications3-5+ years of experience in a sales operations, revenue operations, or sales analytics roleHands-on Salesforce experience in a reporting and analytics capacity (required)Demonstrated ability to build and maintain pipeline, forecast, and territory reportsAdvanced Microsoft Excel skills including pivot tables, Power Query, data modeling, and complex formulasStrong analytical thinking with the ability to translate data into a clear narrativeExperience supporting a quota-carrying sales team in a B2B environmentClear, confident written and verbal communication skillsPreferred ExperienceExperience with Power BI or comparable data visualization toolsAdvanced Python skills for data analysis, including pandas, NumPy, and data pipeline developmentSalesforce reporting certification or equivalent demonstrated proficiencyFamiliarity with CRM data governance and field-level configurationBackground in industrial, manufacturing, transportation, or clean energy sectorsExperience with sales forecasting methodologies (commit-based, weighted pipeline, AI-assisted)Orange EV is an Equal Opportunity Employer and seeks diversity in candidates for employment.EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity Orange EV