Medical Front Desk Coordinator

We are seeking a Front Desk & Client Experience Coordinator to join our growing team and play an integral role in shaping the continued growth and future of our practice. This position is ideal for an ethical, detail-oriented, and dependable professional who thrives in a fast-paced environment. The right candidate is confident in communicating with clients, skilled in managing administrative responsibilities, and able to support both daily operations and team collaboration. You should be comfortable working under pressure, staying organized, and contributing positively to a dynamic workplace. Above all, we’re looking for someone who embodies the following key characteristics and is excited to be part of our mission: Key Characteristics: Inspire Hope - The ability to convey to clients that they’re in good hands by expressing confidence, empathy, and optimism Say "Yes" - Be a team player and be willing to lend a hand or step outside of your role for the better good Be Wrong. - It's OK to make mistakes because we want to see them and fix them rather than sweeping them under the rug Be an Independent Thinker - Ability to make decisions, solve problems, and prioritize responsibilities Here are some things that you will love about TheraCorp: A lively, uplifting, and supportive team Ongoing support for those moments when you may feel “stuck." Collaborative environment where we value your feedback and unique perspective. We value our staff, and we make every effort to show it. Benefits include: Health, Dental, and Vision Insurance 401(k) with matching Life Insurance Paid Time Off (PTO) Holiday Pay If you are looking for a rewarding career in a progressive and supportive environment, you’ve found the right place. Be part of a team that is focused on changing lives, one session at a time! Responsibilities: • Manage daily office operations to ensure a smooth, organized, and client-centered environment • Monitor operational processes and report on accountability to maintain efficiency • Address issues proactively, fostering continuous improvement • Serve as the first point of contact for clients—greet warmly, handle high call volumes, and provide accurate information • Schedule appointments and respond to inquiries while clearly communicating policies and procedures • Perform administrative tasks, including maintaining client records, processing payments, and managing correspondence • Collaborate with clinicians and staff to coordinate schedules and support seamless operations • Model and reinforce TheraCorp’s core values in every interaction Qualifications: Minimum of 2 years of administrative experience preferred Strong organizational and multitasking skills Ability to work independently under pressure while managing multiple responsibilities Experience in mental health settings is a plus but not required Proficiency with computers and office software Compensation: $20 hourly

• Manage daily office operations to ensure a smooth, organized, and client-centered environment • Monitor operational processes and report on accountability to maintain efficiency • Address issues proactively, fostering continuous improvement • Serve as the first point of contact for clients—greet warmly, handle high call volumes, and provide accurate information • Schedule appointments and respond to inquiries while clearly communicating policies and procedures • Perform administrative tasks, including maintaining client records, processing payments, and managing correspondence • Collaborate with clinicians and staff to coordinate schedules and support seamless operations • Model and reinforce TheraCorp’s core values in every interaction