Donor Experience & Escalation Specialist
ALSAC
ALSAC is hiring a donor service specialist to support St. Jude donors in the United States. You will handle escalated inquiries, resolve issues from initial contact to resolution, and collaborate with internal teams to ensure a positive donor experience. The role requires strong communication, problem-solving skills, and adherence to policies. The position operates in a full-time schedule from Monday to Friday, 10:30am–7pm CST, with opportunities to train new hires and contribute to process #J-18808-Ljbffr St. Jude Children's Research Hospital
- Adorama in New York City is seeking a Customer Service Escalation Specialist to resolve complex customer concerns that go beyond standard support... ...to detail and a sense of urgency, while protecting the customer experience and business interests. #J-18808-Ljbffr AdoramaSuggested
$70.48k - $97.2k
...Position Summary: We have an exciting opportunity to join our team as a Development Specialist. In this role, the successful candidate will report to the Director of Donor Experience, the Donor Experience Specialist is an integral part of the Donor Experience team and...SuggestedContract workCasual workSeasonal workWork at officeFlexible hoursShift workAfternoon shift- God’s Love We Deliver is seeking a friendly Seasonal Philanthropy Associate to support holiday and year-end donor engagement in the New York metropolitan area. This on-site, full-time temporary role runs through January 2027 and focuses on responding to donor inquiries,...SuggestedFull timeTemporary workSeasonal work
- The National MS Society seeks up to 13 seasonal, remote Constituent Experience Center team members to provide donor and event support across channels, starting December 7, 2026 or January 19, 2027, through late May 2027. Responsibilities include handling inquiries, researching...SuggestedRemote jobSeasonal work
$30 per hour
...activities. Reporting to the Director of Major Gifts, the Donor Relations Specialist is an excellent opportunity for an entry-level fundraiser... ...’s degree and a minimum of two to three years of work experience. A high level of comfort with direct donor interaction,...SuggestedHourly payWork experience placementWork at officeWeekend workAfternoon shift$13.5 per hour
Donor Specialist Part-Time $13.50- Lower Roswell Store Job Category : Hourly Requisition Number : DONOR022808 Posted : October 13, 2026... ...Consistently foster a healthy team culture of exceptional guest experience Must have basic math and reading skills Must have good...Hourly payPart timeLocal area- ...Jefferson Health Plans ensures a courteous, professional patient experience during arrival and departure. They verify insurance, obtain... ...include greeting patients, processing appointments via EPIC, and escalating concerns as needed to maintain efficient service. #J-18808-...
$85.5k - $96.2k
...2 days a month remote. Mercury is looking for a Workplace Experience Specialist to bring our culture to life in our New York office through... ...office questions and requests, resolving what you can and escalating what needs a broader fix. Keep the office beautiful, organized...Work at officeLocal areaImmediate startRemote work- ...is seeking a proactive Customer Support Specialist to own tickets from creation to... ...to deliver the best possible customer experience. You will triage issues, log tickets with... ...categories, use the knowledge base, and escalate only when needed, while maintaining a consistent...
$29.43 - $34.62 per hour
...Workplace Experience Specialist The Workplace Experience Specialist serves as the first point of contact for employees, clients, and visitors... ...for meetings, events, and large group visits. Escalate and communicate high-profile guest visits, client meetings,...Minimum wageWork at officeFlexible hours- ...Intermediate level position responsible for delivering excellent member experiences by responding to member inquires in a courteous, professional,... ...available to ensure service level agreements are met. Escalates concerns when necessary to appropriate individuals in a timely...Immediate startRemote work
- Goodwill of North Georgia is hiring a Store Donation Processor in Bogart, GA. This full-time hourly role involves inspecting and grading donated goods, sorting into categories, and assisting truck drivers with loading donations. You will deliver friendly guest service and...Hourly payFull time
- Position Summary The Employee Experience Specialist supports new hires across the country and help deliver a smooth onboarding experience. This... ...and requests in Workday, ensuring issues are addressed and escalated as needed. Track hiring and onboarding metrics and provide...Weekly payTemporary workWork at officeFlexible hoursShift work
- ...Beam living is where careers take off.\" Position: Project Specialist, Resident Experience Location: New York, NY Job Id: 1624 # of Openings: 1 Job... ...promptly and hospitably to resident requests. Handle escalated cases by reviewing work order history and identifying gaps...Hourly payTemporary workFlexible hours
$24.57 per hour
...Senior Visitor Experience Associate Senior Visitor Experience Associates (SVEA) are ambassadors... ...diffusing situations that may arise and escalating to VEM and RM as needed. Maintains up... ...special events (exhibition openings, donor receptions and events, store pop-ups and...Hourly payPermanent employmentTemporary workPart timeLocal areaFlexible hoursAfternoon shiftEarly shift- The Shed, a leading arts organization in New York City, is seeking a Stewardship Assistant to support high-level donor engagement. You will manage ticket holds and coordinate donor site tours, working closely with development, events, and visitor services teams. The ideal...Afternoon shift
- LiveOnNY Inc. is seeking a Donor Coordinator to screen, triage, and refer donor-related calls from a home-based setting. You will collect patient details, assess donor suitability, and guide hospital staff through the referral process, while coordinating tissue allocation...Remote jobWork from home
- ...members with inquiries related to memberships, billing, and account updates. Ideal candidates have over a year of customer service experience and possess strong communication skills. The position offers competitive pay and benefits including health insurance and...Remote job
- ...Financial is seeking a Member Service Representative to handle inbound calls and virtual teller sessions, delivering a positive experience for members. You will resolve account inquiries, guide customers on checking and savings products, and refer them to appropriate...Remote jobFlexible hours
- Chevron Federal Credit Union in the United States seeks an intermediate level Call Center Specialist who delivers excellent member experiences by responding to inquiries in a courteous, accurate manner. Builds trusted member relationships through active listening and solution...Remote job
- American Logistics is hiring a Member Experience Representative to join our remote team. You will handle inbound and outbound calls to assess transportation needs for non-emergency medical trips and coordinate with clients and providers using our software. This role emphasizes...Remote jobFull timePart timeShift work
- Oversee regional scoring operations and staff event officials. Coordinate with regional offices and escalate major scoring issues. Training and customer support: Follow up post-event and support judge training and curriculum. Resolve customer scoring issues and ensure...Remote job
- ...International Cosmetics & Perfumes in New York City is seeking a Fragrance Specialist to execute our Customer Experience and sales strategy at Bergdorf Goodman. You will help deliver a branded, engaging shopping experience and support the Creed sales team in reaching store...
- ...Solace Health is seeking a Customer Experience Representative to support patients and advocates by phone, email, and chat. You’ll help with appointment confirmations, troubleshooting, and creating creative solutions to resolve client issues. The role requires flexibility...Shift work
- ...every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background... ...(10%) Fix guest issues fast and with finesse Know when to escal, and come with solutions Communication (10%) Share updates,...Part timeShift workNight shiftAfternoon shift
- ...and keep the shop clean and organized. Ideal candidates are team players who can stand for long periods, lift up to 50 lbs, and communicate clearly with customers. Food service experience helps but is not required; training will be provided. #J-18808-Ljbffr SAVJAZ INC
- Gotham Dental in New York, NY is seeking a friendly, well-organized front desk receptionist to greet patients and create a positive experience while they wait for the Dentist or Hygienist. You will answer phones, schedule doctor and hygienist appointments, and help manage...Work at office
- ...ARE Within each Color Factory location, visitors are invited to experience the joy of color through interactive installations, immersive... ...to and approachable for all. ABOUT THE ROLE The Experience Specialist (ES) plays a vital role in creating a welcoming, inclusive, safe...Part timeSeasonal workLocal area
- ...-authorizations, and help maintain smooth patient flow using EPIC in our Elkins Park practice. The PSA II delivers the Jefferson Experience by greeting patients, coordinating appointments, ensuring HIPAA compliance, and supporting a courteous, efficient environment across...
- Asphalt Green is seeking a dynamic, organized Customer Experience Associate for our Upper East Side campuses. This role supports front desk operations, facility access, check-in/check-out, member communication, and day-to-day customer service, ensuring a welcoming and...
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