Product Marketing Manager

Product Marketing Manager I

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Summary

The Product Marketing Manager I manages and supports the overall vision, goals, and objectives for MedImpact products and services launched and maintained in the market. This position is responsible for supporting the market launch of new products, product enhancements, and product extensions as well as the end-of-life market ramp-down of existing products. Monitors and assesses existing product performance to ensure products and services are successful, meets corporate operational excellence criteria, and yields revenue to meet target goals. Develops effective segment specific product marketing strategies to drive sales and maximize revenue.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manages launch planning and ensures all product plan elements and operational readiness components are in place for a successful market launch. This includes supporting the development of sales enablement materials, training tools and materials, product pricing, product pricing pages, and contract language.
• Responsible for the delivery of internal, subsidiary, and third-party products into PBM sales and account management teams, which includes new products, product extensions, and product enhancements, under development, from product concept and approval through deployment. This may include support of product strategy definition, product plan, product canvas, product roadmap, and competitive intelligence. This position will interface with other areas within the company, including Sales, IT, Contract Management, Account Management, Operations, Finance/Analytics and Project Management.
• Synthesizes and creates compelling content for executive presentations, battle cards, feature matrices, market segment playbooks, SWOT, win-loss analysis, pricing comparisons, etc.
• Identifies, analyzes, and monitors existing product performance on a regular basis and suggests actions for products and services that materially contribute to overall mission and strategy of the company and product.
• Provides product marketing oversight for assigned products and services, including annual strategic product planning; revenue and expense budgeting and forecasting; pricing; sales strategy development and facilitation; product positioning, packaging, and messaging; marketing and sales material development; product training, assessment, and support; RFP support; and product demonstrations.
• Support Marketing Communications, Sales, and Account Management in development of segmented strategies and product related content for internal and external use and distribution.
• Support in-depth primary and secondary research, analyzes information and data, including interviews with internal and external sources to better understand competitor products, go-to-market strategy, and win/loss results. Utilizes information retrieved to prepare market segment playbooks and provide product owners market insight during product development.
• Supports the completion of all documentation throughout the product or project lifecycle, including business cases, business plans, business requirements, and product toolkits.
• Stay current with PBM and healthcare industry trends to integrate into the above referenced deliverables.

Supervisory Responsibilities

No supervisory responsibilities

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 7+ years' experience or equivalent combination of education and experience, and 4 years of SME in respective areas

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite, Microsoft Project, Visio, Salesforce, SharePoint, Teams, Aha! and a working knowledge of systems platforms and new technologies.

Certificates, Licenses, Registrations

Product Management Certification (e.g., AIPMM, PDMA, Pragmatic Institute) preferred

Project Management Professional and Certified Scrum Master certification desired.

Other Skills and Abilities

• Previous product marketing, product management, and sales/marketing experience required, preferably in health information technology or a closely related field.
• Prior pharmacy benefits management, disease management, healthcare, or managed care experience is a plus.
• Experience in more than one of the following disciplines is a plus: Product Management, Product Marketing, Product Price Management, Finance, Operations.
• Highly skilled and knowledgeable in product marketing, product launch, and product lifecycle management and methodologies.
• Knowledgeable in marketing, including market research, market sizing, targeting, pricing, marketing communications, sales training, and product launch.
• Knowledge of IT systems, applications, databases, system architecture, and software development lifecycle.
• General knowledge of finance, including ability to read and understand financial data such as product income statements, ROI analysis, net-present value analysis.
• General knowledge of operations, including scheduling, test engineering and quality systems.
• Knowledge and experience with Agile product development and project management methodologies desired.
• Clear track record for achieving goals and deliverables that meet revenue goals.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Composure

Decision Quality

Organizational Agility

Problem Solving

Customer Focus

Drive for Results

Peer Relations

Time Management

Dealing with Ambiguity

Learning on the Fly

Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works on