Security Operations Center Officer

Job Title PSOC Watch Officer - AMER Location San Antonio, Texas (on site) Job Overview Support a 24/7 security operations environment, overseeing the physical security of multiple sites. Monitor surveillance systems, manage access control, respond to alarms, incidents, and other security concerns, and act as a liaison between on‑site personnel and operational teams. Responsibilities Monitor security systems such as cameras and access control at data centers and remote locations. Identify risks or malfunctions and dispatch appropriate personnel. Maintain detailed logs and documentation; handle email and phone triage. Manage escalations and support unannounced audits. Prepare reports and use tools like Microsoft Copilot for efficiency. Brief incoming shifts and carry out administrative or special tasks assigned by management. Qualifications High school diploma or equivalent. 2+ years of experience in a Security Operations Center. Experience in data centers is a plus. Exceptional organizational and time‑management skills. Proactive, solution‑oriented mindset; able to prioritize tasks and anticipate team needs. Excellent communication and presentation skills. Proficiency with Microsoft Office (Copilot, Outlook, Excel, PowerPoint, SharePoint, Teams, Word). Reliable means of communication and transportation. Legal right to work in the United States. Ability to speak, read, and write English proficiently. Physical & Mental Requirements Perform essential job functions effectively, maintaining composure under pressure. Work independently without direct supervision. Manage multiple tasks simultaneously. Use computer and keyboard regularly. Lift or move items up to 10 pounds regularly; lift up to 25 pounds occasionally. Visual acuity for near and far distances; adjust focus as needed. Handle sensitive or confidential information. Flexible scheduling to meet operational demands. Compensation Hourly wage: $26.50 per hour (Greater San Antonio Area). Includes medical, dental, and vision insurance, life insurance, parental leave, and paid time off. Benefits Retirement plan Employer‑provided medical and dental coverage Company‑paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work EEO Statement Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. #J-18808-Ljbffr Securitas Global Clients America