Director of Housekeeping
IHG Hotels & Resorts
Description We're hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You'll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now! Responsibilities • Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
• Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations Qualifications • Must possess excellent leadership, organizing, and customer service skills
• At least 3 years of experience in a senior role in the housekeeping department
• This position requires a high school diploma or GED
• Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
• Over 2 years of experience in guest services or hospitality
• Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
• Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations Qualifications • Must possess excellent leadership, organizing, and customer service skills
• At least 3 years of experience in a senior role in the housekeeping department
• This position requires a high school diploma or GED
• Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
• Over 2 years of experience in guest services or hospitality
Vacancy posted 15 hours ago
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