Retail Store Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive a competitive base salary, an annual stock grant, 401(k) matching, and access to free money‑coaching services. Job Overview This role manages all operations of a retail store to ensure effective customer engagement and business performance. It involves leading store employees through hiring, scheduling, training, and coaching, while owning marketing, loss prevention, labor management, and sales execution to drive overall store success. Job Responsibilities Lead employee development and coaching to improve customer interactions and complete required training on schedule. Resolve customer issues to enhance the customer experience and align with brand expectations. Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success. Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives. Perform other duties/projects as assigned by business management. Education and Work Experience High School Diploma or GED (Required). 2–4 years of management experience in retail sales (Preferred). 2–4 years of sales and sales‑management experience (Preferred). Knowledge, Skills and Abilities At least 18 years of age. Legally authorized to work in the United States. Travel Travel Required: No DOT Regulated DOT Regulated Position: No Safety Sensitive Position: No Pay Range Total Target Cash Pay Range: $73,600 – $132,700, inclusive of target incentives. Base Pay Range: $55,200 – $99,525. Pay will vary based on location, qualifications, and experience. Benefits Benefits include medical, dental and vision insurance, flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, up to 12 paid holidays, paid parental and family leave, tuition assistance, childcare subsidy, and voluntary coverage options. Equal Opportunity & EOE Statement T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Accommodations If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests. #J-18808-Ljbffr