Case Manager - HOPE Housing

Job Description

Job Description

Case Manager – HOPE Housing

Salary: $48,000/year

Summary:

This OASAS Supported Housing Program provides individuals and families who have a history of substance use with supportive case management services enabling them to work towards a less supported housing environment.

Responsibilities include:

• Helping clients in working towards securing more independent housing.
• Working with clients in the design and implementation of individual service plans that reflect mutually agreed upon short and long-term goals.
• Assisting clients in learning or refining the skills necessary to maintain their own housing which may include budgeting and money management, apartment upkeep and maintenance, employment, etc.
• Collaborating with clients in obtaining and maintaining all government benefits/entitlements and services when necessary
• Making appropriate referrals, such as medical care, mental health services, vocational services, recreational activities and substance abuse when necessary
• Conducting at least once a month home visits
• Accompanying clients to appointments (medical, mental health, housing interviews, etc)
• Coordinating care with outside providers (addiction treatment, mental health, child welfare, benefits, etc)
• Maintaining an accurate, confidential and current chart on all clients on caseload
• Attending regularly scheduled supervision meetings with Program Director
• Participating in Team Meetings and other Division meetings as scheduled

The position is a hybrid role, with one day of remote work from home, and is subject to potential changes at any given time.

Qualifications:

• High School Diploma/GED required, Bachelor’s degree or CASAC/CASAC-t a plus
• Case management experience a plus especially working with individuals with a substance use disorder
• Clean and valid driver’s license required
• Must be able to establish workload priorities and balance diverse duties
• Must have excellent communication skills, both orally and in writing, with individuals and groups regarding confidential, complex and sensitive issues

We are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at

Company Description

We are the largest nonprofit on Staten Island, committed to serving the needs of hungry and homeless. We serve people with special needs - people living with HIV and AIDS, people using substances, people living with mental illness - with an array of on-site professional services. We offer a comprehensive continuum of compassionate care that begins with street outreach, shelter, and soup kitchen and food pantry, and extends to treatment, other clinical and support services, and transitional and permanent supportive housing. Visit our website for more information at