Lead Lift Experience

Lift Operations Team Lead - Winter 2026/27 We are hiring for a seasonal Lift Operations Team Lead at Crotched Mountain (Bennington, NH). This role leads daily lift operations, oversees staff, and ensures safe, efficient service for guests. Responsibilities Lead daily operations of resort lifts, including scheduling staff and procedures for opening and closing lifts. Assist with hiring, support, and training of operators and scanners in daily operations and safety. Monitor and document lift operator performance; provide feedback, recognition or corrective action. Maintain up‑to‑date knowledge of and enforce all applicable laws, policies, and procedures to ensure guest safety. Collaborate with ski patrol, mountain safety, lift maintenance, and lift electric to resolve any issues that arise. Promote clean and organized workstations. Respond to guest questions, comments, and complaints; provide timely resolutions. Provide additional training to support ticket scanning as needed. Carry out other duties assigned. Requirements High School Diploma or GED equivalent. 1–2 years of previous lift or mountain operations experience. Physically able to assist guests while loading lifts; able to lift up to 40 lbs. Fluent in English communication. Comfortable working outdoors in all inclement weather; able to stand and move on potentially slippery or uneven surfaces. Flexibility to work nights, holidays, and weekends. Benefits Ski/Mountain perks: free passes, discounted lift tickets for friends and family, and free ski lessons. Employee discounts on lodging, food, gear, and mountain shuttles. 401(k) retirement plan. Employee assistance program. Excellent training and professional development. Referral program. Starting wage: $22.00/hr – $29.22/hr. Employment type: Winter Seasonal 2026/2027. Full‑time hours available (8–10 hours/day). Weekends and holidays as needed. Skill level: Team Lead. Minimum age: 18 years. No housing available. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Equal Opportunity Employer Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID: 515780 Reference Date: 07/14/2026 Job Code Function: Lift Experience #J-18808-Ljbffr Vail Resorts