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VoC Analytics Lead - SaaS Customer Experience (Remote)

PTC

Boston, MA
  • Remote job

A leading technology solutions provider is seeking a Senior Customer Experience Analyst to optimize their Voice of Customer programs and analyze data to drive customer satisfaction. This role requires 3-5 years of experience in a customer-focused data role, strong analytical skills, and proficiency in Qualtrics. You'll work closely with operations and systems teams to ensure insights are actionable and accessible across various departments. The role offers a competitive salary, benefits, and opportunities for learning and development. #J-18808-Ljbffr PTC

Vacancy posted 4 days ago
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