VoC Analytics Lead - SaaS Customer Experience (Remote)
PTC
- Remote job
A leading technology solutions provider is seeking a Senior Customer Experience Analyst to optimize their Voice of Customer programs and analyze data to drive customer satisfaction. This role requires 3-5 years of experience in a customer-focused data role, strong analytical skills, and proficiency in Qualtrics. You'll work closely with operations and systems teams to ensure insights are actionable and accessible across various departments. The role offers a competitive salary, benefits, and opportunities for learning and development. #J-18808-Ljbffr PTC
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$79k - $131.6k
Remote Jobs is seeking a Lead Analyst to shape customer experience strategies for Cigna. This role involves data-driven analysis and working with C&CE leadership to... ...have a bachelor's degree and experience in analytics. The position offers an annual salary of $79,000...Remote work- ...seeking an Implementation Manager who will own the customer experience and manage the end-to-end onboarding processes... ...should have over 5 years of experience leading technical implementations, particularly in B2B SaaS environments. The company values diversity and...Remote job
$88 - $93 per hour
Crystal Equation Corporation is seeking a Customer Experience Analyst V located in Kirkland, Washington. This remote role involves leveraging customer insights to enhance... ...The ideal candidate will have over 6 years of analytics experience, with proficiency in data...Remote jobHourly pay- ...A leading customer service solutions company is seeking a Customer Service Manager to oversee a remote team during a product launch. You will manage team... ...excellent customer experiences. The ideal candidate has... ...role, particularly in a SaaS environment. This fully remote...Remote work
- ...Lead - Account Executive (SaaS Sales) Remote, United States Zenoti provides an all-in-one, cloud-based software... ..., while simultaneously improving customer retention and spending. Our... ...business. 5+ years of B2B sales experience , preferably in SaaS, with a consistent...Remote workLocal area
- A fast-growing B2B SaaS company is seeking an experienced Functional Tax Manager to lead its global tax function. This fully remote position allows you to take ownership of compliance... ...will have 3-5 years of tax experience and strong analytical skills, working closely with...Remote job
- ...is looking for a full-time Senior Revenue Analytics Lead to join our Sales team. This remote position is centered on shaping and scaling... ...ideal candidate will bring at least 7 years of experience in GTM analytics within a B2B SaaS environment. This role will involve...Remote jobFull time
$127k - $145k
A leading technology firm is seeking a Lead Sales & Growth... ...Operations Analyst to enhance GTM analytics and drive decision-making... ...skills, and experience in Sales Analytics within a SaaS environment. You will define... ...000 USD, with a focus on remote work. #J-18808-Ljbffr Remote...Remote work- A leading SaaS solutions provider is seeking a Team Lead for Scaled Onboarding to enhance customer onboarding experiences. This role involves designing and optimizing onboarding processes... ...strong leadership abilities, and analytical skills. Working at this company offers...Remote job
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Samsara is seeking a Customer Experience Manager to play a pivotal role in enhancing... ...insights through AI and VoC programs. In this role, you... ...relevant experience, strong analytical skills, and a passion for... ...customer experiences. This remote position offers an annual salary...Remote work$100k - $120k
A leading technology company in Holmdel Township, NJ, seeks a highly analytical Sales Operations Analyst to enhance revenue efficiency. This role involves data... ...will have 5-7 years of relevant experience, a strong grasp of SaaS metrics, and proficiency in tools like...Remote job$190k - $210k
...are taking their customers, bleeding their profits... ...work Owner is a remote-first, global... ...drive it. The CS analytics function has already... ...backed approach, and leading the follow-through... ...Formal management experience welcome but not... ...Experience with SaaS, marketplaces, or...Remote workWork at officeLocal area- ...Team Lead, Customer Support, In-Store Philadelphia, PA... ...the overall customer experience. We're excited about... ...Support Experience, with SaaS experience as a plus... ...develop a high-performing remote team You care... ...help desk platforms, and analytics dashboards About DoorDash...Remote workFull timeWork at officeLocal areaShift work
- Deputy, a global SaaS company, is hiring a Product Manager to own the... ...organisation, driving product success, and leading a dedicated development squad.... ...5 years of product management experience, a passion for technology, and strong analytical skills. This role offers...Remote jobFlexible hours
$115k - $135k
...industry. Location: Remote (U.S. only).... ...Senior Functional Lead to drive requirements... ...implementations of its SaaS-based... ...will bring strong experience in enterprise SaaS... ...opportunities to reduce customization, standardize implementations... ..., reporting and analytics requirements...Remote workWork at officeLocal area3 days per week- Hims, Inc. is searching for a Staff Analyst focused on Product Analytics to enhance customer experience. This role involves high-quality experimental designs, A/B testing, and cross-functional collaboration. Ideal candidates will have extensive experience in analytics...Remote job
- ...company is looking for a Sales professional to work remotely, focusing on generating leads in IT, Analytics, and AI SaaS sectors. The role involves identifying... ...have strong communication skills and hands-on experience with sales tools like HubSpot, LinkedIn, and Apollo...Remote job
- ...product quality and customer satisfaction in... ...elevating customer experiences and outcomes. As... ...sectors. Backed by leading investors,... ...Location: This is a remote role that involves... ...managing and configuring SaaS platforms to... ...Background in consulting, analytics, or systems...Remote workLocal area
$160k - $200k
Analytics Lead, Japan Partnerships San Francisco, CA Udemy... ...required). 5-7 years of experience in analytics or data... ...years supporting B2B SaaS, partnership or GTM analytics... ...present insights to customers and stakeholders.... ...access to Udemy courses. Remote/hybrid work: three...Remote workWork at officeFlexible hours3 days per week- A leading construction software company located in Phoenix, Arizona... ...Platform & Revenue Analytics Lead. This role involves managing... ...over 5 years of Salesforce experience in B2B SaaS. Key responsibilities... ...systems. The company supports a remote work model, offering...Remote job
- A leading construction project controls software firm... ...Platform & Revenue Analytics Lead in Scottsdale, Arizona... ...growth in a B2B SaaS environment. Candidates... ...+ years of Salesforce experience, relevant certifications... ...The company promotes a remote work model and offers...Remote job
- A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self-serve product launch. The ideal candidate has over 2 years of experience managing support teams, excels in communication...Remote job
- ...Representative (BDR) Location: Remote, Germany RSA... ...mobile-optimized experience for the modern... ...generating new leads and qualifying prospects... ...with potential customers via cold calling,... ...interest in our SaaS solutions. Partner... ...Strong research and analytical skills with the...Remote job
$98.64k - $122.41k
...Hospitable is looking for a Customer Advocate Lead to lead and empower our US... ...ensuring exceptional customer experiences. Your responsibilities... ...support experience in the SaaS industry, particularly with... ...improvement. The role offers a fully remote environment, with annual...Remote work- ...individual to optimize their SaaS platform. In a pivotal role,... ...Agile team to address complex customer needs and deliver data-driven... ...candidate should have extensive experience in technology implementation,... ...government agency clients. #J-18808-Ljbffr Benchmark Analytics
$114.72k - $172.08k
Customer Experience Analytics Senior Lead - Apply (opens in new window) Job Req Id: 26962768 Location(s): Charlotte, North Carolina, United States, O'Fallon... .... Demonstrated expertise in Voice of the Customer (VoC) methodologies and CX analytics. Proven experience with...Full timeShift work- ...qualified individual to manage the Voice of Customer (VoC) program. The role is responsible for... ...that guide strategies in customer experience. Ideal candidates will have a BS/BA in... ...and 5-8 years of experience, with strong analytical skills, familiarity with NPS methodology...
- ...expert for revenue operations and analytics. The role involves supporting customer analytics, designing dashboards, and... ...and have a solid understanding of SaaS metrics like ARR and CAC. Strong... ...skills are essential, along with experience in cross-functional collaboration....
- ...seeking a professional for driving analysis specific to SaaS products and supporting corporate business initiatives. Candidates... ...must have a Bachelor’s degree, 7 years of relevant experience, and strong analytical skills to manage executive insights effectively. The role...Flexible hours
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