Senior CX Metrics & Analytics Lead (Remote, ET)
Darktrace
Hartford, CT
- Remote job
Darktrace, a leading AI-driven cybersecurity company, seeks a Senior Customer Experience Operations Analyst to build CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will own data sources, perform cleansing, and partner with IT to implement a scalable CX reporting framework. This remote role requires ETZ-based candidates. You will map CX data, transform it for reporting, and build automated feeds, while becoming the go-to expert on data #J-18808-Ljbffr Darktrace
Vacancy posted 3 days ago
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