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Senior CX Data & Metrics Specialist (Remote)

Darktrace

Annapolis, MD
  • Remote job

Darktrace is seeking a Senior Customer Experience Operations Analyst to build and own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleaning and consolidating information from Salesforce, Gong, and proprietary systems to produce actionable metrics. Role is remote, but candidates must be based in the Eastern Time Zone. #J-18808-Ljbffr Darktrace

Vacancy posted 2 days ago
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