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Senior CX Data & Insights Lead - Renewals

Zendesk Group

Zendesk seeks a Sr. Manager CX Data and Insights focusing on Renewals. You will own forecasting, churn analytics, and data governance across Salesforce, Gainsight, Gong, and Snowflake to guide executive decisions. This role blends advanced analytics with strategic CX execution in a hybrid remote-friendly setting. Ideal candidates bring 7+ years of B2B SaaS analytics experience, strong SQL, and an AI-first mindset to prototype scripts and automate dashboards for leadership teams. #J-18808-Ljbffr Zendesk Group

Vacancy posted 2 days ago
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