IT Remote Support Specialist (Remote)

IT Support Specialist $35 - $39 per hour | Pocahontas, AR | On-site | Consulting Amazing opportunity for an Information Systems Specialist to join an industry leading manufacturing company for a contract-to-hire opportunity! Our client is a growing organization that works collaboratively with clients in the construction, government, manufacturing and more! Medical, dental & vision coverage ~ Life & disability insurance ~We are seeking a dynamic and experienced IT Support Specialist to join our team. This is a permanent position in the Manufacturing Industry. As an IT Support Specialist, you will be responsible for maintaining and improving our company's Information Systems and providing technical support to our staff. You will be the go-to person for all IT-related issues and will play a key role in ensuring our IT infrastructure is efficient, secure, and up-to-date. Provide first-line IT support to staff, responding to incidents and service requests in a timely and professional manner. Maintain and administer systems such as Windows 10/11, IOS, Android, O365, and Exchange. Troubleshoot hardware and software issues, including operating systems, networking devices, and printers. Perform regular system maintenance, including updating and installing new software, setting up new users, and ensuring the security of data and systems. Develop and implement IT policies and best practices to enhance operational efficiency and security. Provide training and assistance to staff on IT-related matters. Work closely with other IT staff and management to identify, recommend, develop, implement, and support cost-effective technology solutions. Participate in IT projects, including the planning and implementation of new systems or upgrades. A bachelor's degree in Information Systems, Computer Science, or a related field. A minimum of 5 years of experience in an IT support role, preferably in the Manufacturing Industry. Strong knowledge of Windows 10/11, IOS, Android, O365, and Exchange. Knowledge of IT protocols and standards, with a focus on security and data protection. Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Must be able to participate in a rotating on-call schedule and occasional after-hours work. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. #