Shift Lead

Job Description

Job Description

Shift Lead – Marcos Pizza

Marcos Pizza is looking for a dependable and motivated Shift Lead to join our team!

As a Shift Lead, you will help oversee daily restaurant operations, lead the team during your shift, provide excellent customer service, and make sure the restaurant runs safely, efficiently, and smoothly.

Responsibilities

• Lead and supervise the team during assigned shifts.
• Manage the flow of the shift and make sure employees are staying on task.
• Provide excellent customer service and handle customer concerns professionally.
• Ensure food is prepared correctly, safely, and according to Marcos Pizza standards.
• Monitor food quality, cleanliness, and restaurant appearance.
• Complete opening and closing duties as assigned.
• Handle cash, registers, and shift transactions accurately.
• Help manage inventory, food prep, and product availability.
• Communicate effectively with team members and management.
• Train and coach employees on company procedures and customer service.
• Enforce food safety, sanitation, and workplace safety standards.
• Help control food waste, labor, and operating costs.
• Make sure all employees follow company policies and procedures.
• Take charge of the restaurant and team when management is not present.

Requirements

• Minimum 1 year of restaurant management or supervisory experience required.
• Must have a current Southern Nevada Food Handler Card.
• Previous pizza or quick-service restaurant experience preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Reliable, responsible, and able to lead by example.
• Ability to work evenings, weekends, and holidays as needed.
• Must be able to stand for extended periods and perform the physical duties required in a restaurant environment.

What We're Looking For

We are looking for someone who is reliable, hardworking, positive, and ready to take ownership of their shift. The right candidate should be comfortable leading a team, solving problems, and making sure customers leave happy.

If you have restaurant leadership experience and are ready to take the next step, we want to hear from you!

Apply today to join the Marcos Pizza team!