Operations Director

Mayroad

About the Role

Mayroad is seeking a strategic and experienced Operations Director to lead property operations for a multifamily housing portfolio at the installation level. This leadership role is responsible for driving operational excellence, financial performance, and team development across maintenance, leasing, and resident services.

You'll partner closely with internal leadership and military stakeholders to ensure high-quality operations, strong financial results, and an exceptional resident experience.

Key Responsibilities

Oversee all aspects of property operations, including maintenance, leasing, and resident management
Lead and develop high-performing onsite teams, including Maintenance and Leasing leadership
Drive financial performance , including budgeting, forecasting, and operating statement review
Build and maintain strong relationships with residents, vendors, military partners, and stakeholders
Lead capital planning (CR&R) and support long-term asset health
Manage vendor partnerships, including RFPs and performance accountability
Support business growth initiatives, due diligence, and operational strategy
Ensure compliance with company policies, contracts, and military requirements

Qualifications

Bachelor's degree in Real Estate, Business, or related field (or equivalent experience)
5+ years of experience managing multi-site property management portfolios
3+ years of leadership experience overseeing high-performing teams
Strong financial acumen and operational expertise
Experience with property management systems (Yardi, Entrata, RealPage, etc.)
Valid driver's license

What We're Looking For

Proven leader who can drive results and develop teams
Strong communicator with the ability to build cross-functional partnerships
Strategic thinker with a data-driven, solutions-focused mindset
Experience in complex, multi-site operations (military housing preferred)

Additional Information

This role is designated as Key & Essential and may require availability during emergencies
Travel up to 25% required

Why Join Mayroad?

Opportunity to lead large-scale operations with real impact
Collaborative leadership environment
Mission-driven work supporting military communities

Equal Opportunity Employer

Mayroad is an equal opportunity employer and considers all qualified applicants without regard to protected status.

Monday - Friday
40

Apply

Vacancy posted 16 hours ago

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