Remote Call Center Representative
Virtual Vocations Inc
Providing support for patients' prescription needs, the part-time Remote Call Center Representative will assist with inbound and outbound calls, utilize call center software, and ensure compliance with HIPAA regulations while working a designated 8-hour shift between 8 AM and 8 PM, Monday through Friday. Key responsibilities Assist patients with prescription medications through inbound and outbound calls Utilize call center software for account research and updating notes Communicate with insurance companies on behalf of patients to address their needs Required qualifications Minimum of 1 year of recent customer service experience in a call center environment High school diploma or equivalent Ability to multi-task and use dual monitors effectively Quiet workstation with high-speed internet access Basic computer proficiency, including typing and data entry
Vacancy posted 3 days ago
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