Call Center Representative

Call Center Representative (Bilingual)

El Paso Dentistry 4 Kids is offering an excellent entry-level opportunity to join our call center team in El Paso, Texas! This position will primarily be responsible for supporting local dental offices in the states the company operates in.

Job Type: Full-time work from home position

Allowance: We offer an internet allowance of up to $60/month for work expenses

Experience: 1+ years customer service

Schedule: Day shifts - No nights or weekends required at this time

Pay: $12.25 per hour

Bonus Pay: Opportunities to earn up to $200 a month in addition to your hourly pay!

Benefits: Healthcare (medical, dental, vision, etc) Benefits, 401k, Paid Holidays, and Paid Time Off available for all eligible employees!

Summary of Essential Job Functions:

• Assist our pediatric and/or orthodontic dental offices
• Inbound and outbound phone calls
• Follow up with patients to confirm appointments, provide pre-visit instructions, and address any changes or cancellations.
• Verify insurance eligibility
• Register new patients
• Collect and update patient information in the dental office's database, ensuring accuracy and confidentiality.
• Maintain a professional and courteous tone during all interactions with patients, fostering a positive and welcoming environment.

Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!