CAM Estate/Probate Specialist

Overview: Receive and verify notification of debtor death. Contact attorneys or executors to find out intentions for the debt. Primary Responsibilities: Depending on debtor intentions, continue to manage account until payment is received on both secured and unsecured accounts. Prepare analysis of collateral to determine potential loss mitigation options and/or default resolution. Negotiate loss mitigation options including settlements, short-sales, refinancing, etc. Manage the Probate Finder relationship, and make recommendations for process improvements. Perform skip-tracing. Order title searches and contact Credit Bureau or analyze credit reports to validate lien position. Determine if there is life insurance on the account, then gather appropriate information as necessary in order to file a claim; follow-up with insurance company for resolution. Monitor daily file from Probate Finder, research notifications and estate matches, manage the Proof of Claim and satisfaction of claim process. Receive and distribute incoming mail. Accept incoming calls from a variety of stakeholders, and determine appropriate action. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Promote an environment that supports belonging and reflects the M&T Bank brand. Complete other related duties as assigned. Scope of Responsibilities: This position involves customer contact and collections activity. Education and Experience Required: A combined 3 years’ higher education and/or work experience, including a minimum of 1 year experience in collections or customer service. Experience with word processing, spreadsheet and presentation software. Detail oriented. Strong verbal and written communication skills. Education and Experience Preferred: Bachelor’s degree. Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at View email address on click.appcast.io for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice