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Retail Store Associate

$18 - $20 per hour

Rowan

Job Description

Job Description

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Town & Country Village in Palo Alto, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

**Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:
  • Greet ear-piercing clients and shoppers
  • Offer and provide education about Rowan piercing services and jewelry
  • Support needs of ear piercing clients and shoppers
  • Improve store efficiency and processes to ensure seamless client experience
  • Restock jewelry and ear piercing materials
  • Maintain cleanliness and sterility of the studio
  • Perform bi-weekly inventory counts and investigate discrepancies
  • Manage technology and software systems
  • Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
Experience we're looking for:
  • Retail experience or sales experience
  • Experience with jewelry, ear piercing, or a service or hospitality business a plus
  • Ability to work independently, ownership-minded
  • Positive and high-energy, resourceful with an entrepreneurial spirit
  • Passionate about earrings and ear piercing
  • Interest in working at an early-stage, high-growth company
  • Willing to work a flexible schedule
Part-Time Benefits & Perks
  • Compensation: $18-20 per hour + commission!
  • 401k and Roth IRA Plans 
  • Employee discounts on our amazing products!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Vacancy posted 12 days ago
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