Quality Manager

A bit about us:

Founded more than four decades ago and based in East Windsor, CT, with additional operations in South Carolina and overseas, we are a specialized repair and overhaul provider serving the aerospace, aeroderivative gas turbine, and defense markets. Our FAA- and EASA-approved repair station tests, repairs, and overhauls engine accessories and components - fuel nozzles, valves, actuators, starters, harnesses, and related hardware - for airlines, MROs, engine centers, and OEM partners around the world. We are a compact, technically deep team where quality is not a support function but the core of what we sell, and where the people doing the work have direct visibility into the aircraft and turbines their parts fly and run on.

Why join us?

Competitive Compensation
401(k) with Company Match
Comprehensive Benefits: Medical, Dental, Vision, Life Insurance
Generous PTO & Paid Holidays
Ownership & Authority: This is the senior quality voice on site - you hold approval authority over QMS documentation, new equipment, and tooling that affects product quality, and you are the primary liaison to the FAA, EASA, customers, and third-party auditors
Build Something Visible: Lead the site through AS9110 accreditation from the front
Small-Site Impact, Global Backing: A close-knit shop floor team with the resources and customer base of a larger international organization
Stability: Long-established repair station with recurring OEM and airline approvals

Job Details

KEY RESPONSIBILITIES AND DUTIES
Maintain compliance with 14 CFR Part 145 and EASA Part 145, and hold all customer approvals current
Obtain and maintain AS9110 accreditation for the site
Serve as the primary liaison with regulatory authorities, customers, and external auditors
Ensure QMS processes and procedures satisfy all statutory system requirements
Approve all QMS documentation, and approve new equipment and tooling that directly affects product quality
Train personnel on quality and operator processes and procedures
Plan and conduct internal quality audits and supplier audits
Investigate customer complaints and internal non-conformances through to root cause and corrective action
Track warranty, audit findings, and customer feedback to drive process integrity improvements
Manage the tool and test equipment calibration system
Own document control and gage calibration systems
Keep quality manuals, training manuals, and training records current and compliant
Ensure shop floor procedures, documentation, and manuals are kept up to date
Inspect product, processes, and metrics to identify quality improvement opportunities
Manage quality compliance and continuous improvement programs
Ensure regulatory requirements and reporting obligations are maintained and compliant
Benchmark best practices across the wider organization so successes, failures, and obstacles are identified, communicated, and leveraged across departments and the site
Directly supervise, mentor, and develop quality personnel
Review and interpret vendor invoices, statements, and requests for payment related to quality functions
Perform additional duties as assigned
QUALIFICATIONS

Required:

BS Degree (or equivalent) in Quality Management or a closely related discipline
Minimum three (3) years' experience in a Quality Management position, preferably within an FAA repair station environment
Working knowledge of 14 CFR Part 145 and EASA Part 145 requirements
Strong background working with ISO 9001 quality systems
Experience in an aviation component or accessories environment, or a comparable highly regulated mechanical component overhaul or manufacturing environment
Demonstrated ability to lead and conduct audits, including third-party and supplier audits
Proven ability to manage and mentor personnel and provide positive leadership
Proven ability to identify root cause, drive corrective action, and manage multiple competing priorities proactively
Strong analytical and problem-solving skills with excellent attention to detail
Proficiency with MS Office (Excel, PowerPoint, Outlook, Project, Access)
Ability to handle confidential information appropriately
Must read, write, speak, and understand English per FAA regulations
Must be able to perform "safety-sensitive" duties per FAA regulations, free from impairing substances

Preferred:

Licensed FAA A&P Mechanic, or eligible for an FAA Part 65 Repairman Certificate
Certified AS9110 Quality Systems Lead Auditor, or able to obtain certification within 12 months
Prior experience holding or supporting a Part 145 Accountable Manager relationship
Experience taking a site through AS9110 or AS9100 initial accreditation

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