Manager, Demand Planning (Shiseido)

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

WHERE YOU WILL WORK

Our Demand Planning team encourages a culture of continuous learning and improvement, with a focus on driving innovation and achieving operational excellence. We offer a dynamic and stimulating work culture, as employees are part of a greater team and purpose that collaborates with different departments, brands and business units.

JOB SUMMARY

This position is responsible for leading US Demand Planning activities for the Shiseido brand, including Finished Goods and POSM.

As a key contributor within the US S&OP function at Shiseido Americas, this role is responsible for driving continuous improvement of US demand planning processes across all US domestic business units and demand planning groups for Shiseido. The role ensures the demand plan is aligned with US business objectives and financial targets, while supporting key supply chain performance metrics including service, inventory, excess & obsolete reduction, and forecast accuracy.

This role works closely with US commercial teams, key retail partners, and E-commerce to support effective demand consensus and execution through established and evolving demand planning processes.

The ideal candidate has experience leading demand planning teams and demonstrates strong people-management and coaching skills to ensure responsibilities are appropriately segmented and aligned with the broader US demand consensus process. The role requires the ability to effectively leverage SAP IBP demand planning functionality or future system implementations to improve forecast accuracy and cross-functional collaboration within the US and with global stakeholders.

The role requires direct experience creating innovation forecasts at granular SKU-by-retailer levels in monthly buckets, aligning and managing assumptions throughout the full launch lifecycle-from feasibility through shipment. This capability is a critical input into the new product development process for Shiseido in the US market.

Close collaboration with supply teams is essential to understand and communicate risks to future supply and to ensure risks are appropriately mitigated through the demand plan.

WHAT YOU WILL DO

• You will prepare and review monthly saleable forecasts and POSM forecasts for the US for an 18 month horizon across a large and complex sku portfolio. The accuracy of the unit forecast has a direct impact on company inventory and customer service levels. Reconcile forecasted units to Gross Sales financial forecasts to ensure reasonableness.
• You will work cross-functionally to understand qualitative information from Sales and Marketing, as it affects future unit forecasted demand, including follow-up of out of stocks with supply planning.
• You will be responsible for Monthly Forecast Accuracy: report results and issue root cause on inaccuracies, ensuring go forward forecast reflects any results.
• You will continuously improve planning processes for the brand by leveraging experience, building new capabilities, adapting to change, and benchmkaring best practices across brands and markets.
• You will conduct regular business and performance reviews related to demand and supply of low stock skus with internal stakeholders.
• You will lead the Excess & Obsolete (E&O) process to minimize inventory liabilities, drive root-cause analysis, and support action planning and execution.
• You will assist the Demand Planning Lead in preparing for the Monthly Consensus and Executive S&OP meetings with Marketing, Sales, Finance, and Sales Ops.
• You will prepare and lead monthly US Demand Pre-Consensus & Consensus meetings with Marketing, Sales, and Finance.
• You will be responsible for new launches' forecast preparation, working closely with Marketing and Sales.
• You will help with other analyses and projects as needed.

WHO YOU ARE

• You have a 4-year academic degree in relevant field or related job experience
• You have a minimum of 8 years of demand planning experience in a supply chain role.
• You have experience managing or mentoring team members.
• You are a competent user of computerized IT systems - Word, PowerPoint, Excel and other associated scheduling, forecasting software packages.
• You have strong data management and analytic skills.
• Prefer APICS exposure and CPIM certification.
• You understand the end-to-end Supply Chain Functions and Linkage.
• You have a positive attitude of commitment to job/projects.
• You have strong presentation and communication skills to engage with senior leadership.
• You are enthusiastic, creative and a team player.
• SAP Integrated Business Planning (IBP) is a plus

If this sounds like you, we want you on our team. Apply today and let's create something beautiful!

#NYLaw #LI-hybrid

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk - it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:
• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Salary (Min-Max): 94,080.00 - 129,360.00