Customer Service/Sales Associate (Hair Department)

Job Description

Job Description

Position: Hair Department Sales Associate
Employment Type: Part-Time
Starting Pay: $14.00 per hour
Department: Hair
Location: Tisun Beauty – Charlotte, NC

About Tisun Beauty

Tisun Beauty Supply is an established and growing beauty retailer with 30 years of experience and four store locations . We provide a wide selection of quality beauty products, including haircare, wigs, extensions, braiding hair, cosmetics, skincare, beauty accessories, and more.

At Tisun Beauty, we believe our success is driven by our people. We are committed to creating a welcoming, professional, and customer-focused environment where team members can grow, contribute, and provide exceptional service.

Position Overview

Tisun Beauty is seeking a dependable, motivated, professional, and customer-focused Hair Department Sales Associate to join our team.

The Hair Department Sales Associate is responsible for assisting customers with their haircare and beauty needs, maintaining an organized and well-stocked department, and creating a positive shopping experience. The ideal candidate should have an interest in hair, beauty, and customer service and be comfortable working in a fast-paced retail environment.

Key Responsibilities

• Greet customers and provide friendly, professional assistance.
• Help customers locate hair products based on their individual needs and preferences.
• Provide product information and recommendations regarding haircare, wigs, extensions, braiding hair, and related products.
• Maintain strong knowledge of products, brands, and current beauty trends.
• Keep the hair department clean, organized, and properly stocked.
• Restock merchandise and maintain attractive product displays.
• Assist with merchandising and promotional displays.
• Check pricing and ensure products are properly labeled.
• Monitor department inventory and communicate low-stock or missing items to management.
• Assist customers with product questions and resolve basic concerns professionally.
• Support store sales goals by providing excellent customer service and encouraging appropriate product purchases.
• Maintain a professional appearance and positive attitude.
• Follow all company policies, procedures, and safety guidelines.
• Work cooperatively with other team members and assist throughout the store when needed.
• Perform other duties assigned by management.

Qualifications

• Previous retail, sales, customer service, or beauty industry experience preferred.
• Interest or knowledge in haircare and beauty products strongly preferred.
• Strong communication and interpersonal skills.
• Friendly, approachable, and customer-focused personality.
• Ability to work in a fast-paced retail environment.
• Reliable attendance and punctuality.
• Ability to work independently and as part of a team.
• Strong attention to detail and organization.
• Ability to stand, walk, bend, reach, and lift merchandise as required.
• Willingness to learn Tisun Beauty's products, services, and customer service standards.

What We’re Looking For

We are looking for someone who is:

• Dependable
• Professional
• Motivated
• Team-oriented
• Customer-focused
• Passionate about hair and beauty
• Willing to learn and grow

Compensation & Schedule

Starting Pay: $14.00 per hour

This is a part-time position . Scheduling will be based on store business needs and candidates with open availability. Candidates should be willing to work flexible retail hours, including weekends and holidays as needed.

Why Join Tisun Beauty?

• Join an established beauty retailer with 30 years of experience .
• Work in a fast-paced and customer-focused environment.
• Develop valuable retail, sales, and beauty product knowledge.
• Opportunity to grow with a growing company.
• Become part of a team that values professionalism, teamwork, and exceptional customer service.

Tisun Beauty Supply is an equal opportunity employer.