Digital Operations Coordinator

Overview SAE Industry Technologies Consortia (ITC), Performance Review Institute (PRI) and SAE International (SAE), deliver shared solutions to industry's common challenges. Join us and create a higher standard for a better world. The Digital Operations Coordinator supports and maintains enterprise digital platforms, including websites, CMS environments, CRM systems, and marketing technology tools. This role partners closely with IT and Marketing to ensure digital systems, content, and customer communications function accurately and at scale. This individual‑contributor position is 65% IT/Web and 35% Marketing support, accountable for reliable digital operations, improved responsiveness to customers and stakeholders, and accurate, timely, scalable digital tools and content. Essential Functions Website & Digital Platform Operations Manage and support website platform operations, including content migrations, updates, and performance optimization. Coordinate with technical teams on application configuration, testing, troubleshooting, and platform enhancements. Upload, organize, and maintain video and multimedia content across digital platforms. Marketing Operations & Communications Support the creation and maintenance of digital marketing content (website copy, email campaigns, newsletters, presentations). Manage social media channels, including scheduling, monitoring engagement, and reporting on performance. Track and report digital engagement metrics to support data‑driven decisions. Customer, CRM & Event Support Monitor and respond to customer inquiries through shared mailboxes and ticketing systems. Extract, organize, and maintain customer leads and CRM integrations. Support event logistics, booth setup, registration coordination, and attendee communications. Minimum Requirements Education: Bachelor’s in IT, Digital Media, Marketing, Communications, or relevant experience. Experience: 3 or more years of experience in digital operations, marketing operations, web coordination, or a related technical support role. Technical Proficiency: Demonstrated skill with website content management systems (CMS), marketing automation platforms, and customer relationship management (CRM) systems. Tools: Proficiency with Microsoft Office Suite and commonly used digital marketing tools. Organizational Skills: Proven organizational and project management skills with the ability to manage multiple priorities simultaneously and meet deadlines consistently. Communication: Excellent written and verbal communication skills with the ability to collaborate effectively across both technical and non‑technical teams. Preferred Qualifications Experience in the automotive or aerospace industry. Experience with video production, editing, or multimedia content creation. Knowledge of SEO best practices, social media marketing strategies, email marketing platforms, and digital analytics tools. Experience with web analytics tools and a track record of data‑driven decision‑making. Familiarity with agile project management methodologies or marketing operations frameworks. Assist with video production, editing, and multimedia content development to expand SAE’s library of digital resources and enhance audience engagement across platforms. Key Attributes Curious and eager to understand systems, programs, and workflows. Flexible and comfortable shifting priorities. Proactive “go‑getter” who identifies problems and takes ownership. Detail‑oriented with strong follow‑through. Collaborative and comfortable working across technical and non‑technical teams. EEO Statement Fullsight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr