Licensed Optician - Broad St NYC - LensCrafters

About LensCrafters LensCrafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life, learning from the best makes us all better, and continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community, creating exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear that exceeds expectations. Major Duties & Responsibilities Welcome all customers, set expectations with customers Custom fit glasses & precisely place prescription in lenses Act as a leader in optical acumen Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs Assist team with complex product needs & prescriptions Use technology accurately despite time pressure & customer volume, demonstrating exceptional product knowledge and appropriate tool use Proactively explore root causes of issues, think forward, ensure customers are satisfied & expectations are exceeded, and solve problems Maintain the ability to multi‑task, prioritize & manage time with competing priorities Strive to achieve exceptional results on Brand KPIs & competencies Take pride in store appearance, help keep the store clean, attractive & organized Inform management of safety opportunities and demonstrate safe work practices Be resourceful, self‑motivated, and eager for continual learning, improvement & results Adhere to company policies & procedures, including discounts, promotions & inventory management Basic Qualifications High School graduate or equivalent State Licensure Optical dispensing experience Strong customer service skills: communicator, listener & team builder Knowledge of current store merchandise Strong basic math skills Awareness of current fashion trends Selling skills – ability to use & carry an iPAD/tablet Familiarity with POS, computers & calculators Embrace new technology & change Preferred Qualifications Previous customer service & retail experience Pay Range 27.60 – 39.02 Benefits Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law. #J-18808-Ljbffr Certification TOGAF