Health Systems Specialist

Summary

This position, located at the Oklahoma City VA Health Care System, Office of the Assistant Director, serves as a Health System Specialist, responsible for the review, planning, and coordination of the delivery of health care programs throughout the facility.

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Duties

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Major duty include but are not limited to:

• Responsibility for the study, analysis, evaluation, and formulation of recommendations for the development and improvement of administrative management and operating programs for the assigned organizations/departments.
• Knowledge to identify and participate in resolving the full range of management problems and assists in the development of proposed management programs on a service, inter-service medical center or VISN-wide basis.
• Knowledge to provide back-up support as directed for Executive Assistant staff in the Executive Office due to vacancies to minimize disruption to executive office operations.
• Uses VA data systems, the Internet, and other sources of data to provide reliable and up to date data to support decision-making tools and recommendations.
• Ensures staff maintain training and will support an active inventory of sample documents available for the organization CORs to tailor to their service needs.
• He/she will achieve COR-2 certification and serve as a COR as directed.
• Designs and conducts a wide variety of comprehensive and detailed analyses of complex functions and processes related to health programs, evaluates the use of new technologies and business practices and recommends best outcome options
• Knowledge to develop management improvement programs or revised policy and procedural requirements for more effective application of various administrative management systems, such as work measurement, work simplification, incentive awards, performance evaluation, management reports, automation, communication, analyses, etc
• Formulates recommendations to include specific plans to correct deficiencies or to increase positive accomplishments of administrative practices; for example, the development of criteria to determine measurable work areas and establishment of quantitative and qualitative production standards.
• Identifies and proposes solutions to management problems which are of major importance to developing and planning program direction and prepares recommendations which impact the way in which planning and implementation is carried out.
• Analyzes management techniques, practices processes and styles for improving organizational effectiveness and effectiveness and efficiency using various analytic techniques, many of a complex nature.
• Has a generous working knowledge of regulatory bodies such as The Joint Commission (TJC), OIG Comprehensive Healthcare Inspection Program (OIG CHIP), and other nationally recognized and supported audit and survey requirements to advise and recommend appropriately
• Plans and conducts a variety of broad and complex analytical and evaluative studies of a wide range of medical facility health care delivery services such as organizational structures and management systems for administrative and clinical services in the health care delivery system; human resources, space, equipment and financial resources; environmental management.
• Prepares study reports and findings that include substantiative and innovative recommendations to improve the effectiveness, efficiency and productivity of the medical facility health care program.
• Makes formal presentation to medical management officials to propose major modifications and improvements regarding the facility organization structure and functions; health care services; a variety of administrative support services; the establishment of an atmosphere conducive to the accomplishment of the basic medical facility mission; and the promotion of good relations with a variety of groups and individuals including patients and staff, as well as representatives of other medical facilities and community organizations.
• Processing human resource actions, monitoring health performance measures, monitoring administrative performance measures and manage change within each/all system/s of care; participates in developing plans to meet or exceed the facility's Strategic Plan
• Understands the mission, organization, and programs of the department, as well as the philosophy of senior management, in the development and implementation of management and organizational systems and approaches along with improvements, at this healthcare system, in delivery of quality health care to the organizations patients.
• Liaison for any patient flow, clinical, administrative and system redesign-related performance improvement initiatives.
• Responsibility for data management and analysis, process improvement, project management and project planning and will frequently work with clinical and non-clinical staff and Leadership at all levels.

Work Schedule: Monday-Friday, 8:00am - 4:30pm

Position Description/PD#: Health Systems Specialist/ PD148110

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required, but a physical evaluation is required. The work is primarily sedentary, although some slight physical effort may be required. Some travel is required. Work is performed in an office setting; however, there can often be days where substantial walking is required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

USA Hire: To be considered for this position, you must complete all required steps in the process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/08/2026.

Must meet the Individual Occupational Requirements :

Individual Occupational Requirements:

Education: Undergraduate and Graduate Education:

Major study hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR

Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

OR

Special Provision for Inservice Placement:

Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

• Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
• Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
• Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

You may qualify based on your experience as described below:

Specialized Experience: For GS-12: Do you possess one year specialized experience to at least the next lower grade,GS-11 level? In-depth knowledge of health care service administration, continuous quality improvement; data analysis; healthcare principles, knowledge of , theories and practices; budgeting, planning, administration, and labor/union relationships, or other key administrative support functions; sufficient to analyze and evaluate broad and difficult problems; highly developed skill in applying advanced qualitative and quantitative techniques in order to perform thorough management analysis of current and projected diagnostic service programs; extensive knowledge of the unique characteristics of the specific health care delivery system served, the missions, organizations, programs, and requirements of health care delivery systems; knowledge of broad agency administrative practices such as correspondence control practices, office processes, regulations, and rules in keeping with senior management decision makers affecting the administration and delivery of healthcare services; extensive knowledge and skills in hospital administration principles, theories, and practices to inquiries and studies where the boundaries are broad and difficult; knowledge of advanced management principles with demonstrated applications to healthcare operations; independently investigate complex issues, analyze problems, and present both written and oral recommendations taking into full consideration the wide range of factors and requirements which affect the management of the healthcare delivery system; knowledge of the operations of the health care system, administrative and outpatient clinical functions.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. No excessive physical demands are required. The incumbent must be able to move about freely to various locations throughout the health care system. Some travel is required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. ( IOR ONLY )

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.