Restoration Production Manager

Job Description

Job Description

Benefits:

• 401(k) matching
• Company car
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

SERVPRO Team Allen is looking for a Restoration Production Manager who's done enough jobs to know how they should actually run and has the drive to make it happen every single time.
Brooklyn, NY (All 5 Boroughs) Full-Time Competitive + Profit Share

We run six SERVPRO franchise licenses across all five NYC boroughs. Water, fire, mold, reconstruction — large losses, commercial buildings, residential emergencies, you name it. We're not looking for someone to punch a clock. We need a field leader who takes ownership of every job from kickoff to close-out.

WHAT YOU'LL ACTUALLY BE DOING-

• Manage active mitigation and reconstruction projects end-to-end — scope, schedule, crew, and quality
• Lead field technicians day-to-day: delegate, coach, hold the standard, and back them when they need it
• Keep documentation airtight — moisture logs, Xactimate-ready notes, photo documentation, and job files that hold up under adjuster scrutiny
• Be the face of the job for homeowners, property managers, and insurance adjusters — professional, clear, and on top of it
• Track labor, materials, and equipment — you own the job profitability, not just the timeline
• Enforce safety protocols and IICRC standards on every job, no exceptions
• Handle equipment maintenance and accountability — if it's on your truck, it's your responsibility
• Be available for emergency response — this is restoration, not a 9-to-5

WHAT WE'RE LOOKING FOR-

• 3+ years in restoration or construction
• IICRC WRT / ASD (or ability to get certified)
• Valid driver's license — clean record
• Experience with Xactimate or job management platforms
• Comfortable managing field crews directly
• Strong communicator — crews, clients, and adjusters
• Physically capable — heavy lifting, tight spaces, ladders
• Bilingual English/Spanish a plus

WHAT YOU GET-
Company Vehicle- Fully equipped work vehicle
Full Tech Package- iPad, laptop, moisture meters & all field equipment
Profit Sharing- You help build it, you share in it
401(k) + Match- Company-matched retirement contributions
Health Insurance- Company contribution toward your coverage
Paid Training & Certs- IICRC, SERVPRO, and industry certifications covered
Uniforms Provided- Full branded uniform set from day one
Paid Time Off- PTO that actually accrues

Why SERVPRO Team Allen
-Six franchise licenses across all five NYC boroughs — serious coverage, serious volume
Actively scaling — large commercial losses, TPA programs, and insurance carrier relationships already in place
Leadership that came up through the trades — we know what this job takes and we respect people who do it well
Real room to grow — this isn't a dead-end field supervisor role, it's a stepping stone for the right person