Position Details: Business Relationship Manager-Commercial Payments
TEPHRA
Job Title
Responsibilities:
Responsible for sales for B2B Payments, Merchant Services and Data portfolio. The associate will have revenue targets and his or her performance will be measured on that
Primary responsibility will include doing Sales, generating revenue, understanding customer's business landscape, business priorities, pain points, and opportunities for optimization, improvements, and transformation.
Establish, maintain, and enhance relationships with key stakeholders at different levels (Director, Senior Director, VP) in the customer organization, and ensuring their individual success in engagements with TCS.
Understand TCS services, and solutions across IT, Business, and Engineering, and other TCS service lines. Contextualize, and combine those services and solutions to meet customer needs and owning the end-to-end sales cycle. Build new offerings and influencing TCS and customer stakeholders to invest into new offerings based on Industry trends, and customer objectives.
Generate demand through various workshops, cold calls, thought leadership articles, and other marketing activities.
Develop proactive proposals, response to RFPs and RFIs. Financial management including invoicing, margins, and payments.
Own the governance process with the customer, procurement, and compliance organizations. Building the culture of innovation with TCS and customer teams. Act as mentor for the service delivery team.
Qualifications:
Preferred: MBA- Marketing & Sales
Total experience should be 15 to 20 years and should have prior experience for the following:
Card & Payments IT sales; this includes B2B Payments, Merchant Services and Data portfolio
Sales, Generating revenue, Understanding customer's business landscape, business priorities, pain points, and opportunities for optimization, improvements, and transformation
Developing proactive proposals, response to RFPs and RFIs. Financial management including invoicing, margins, and payments
Generating demand through various customer workshops, cold calls, thought leadership
Should have strong communication and interpersonal skills
Should be good with Customer relationship management with Customer Senior Leadership
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