Head of Customer Success Ops & Enablement
ModMed
ModMed is seeking a Vice President of Customer Success Operations and Enablement to drive the success of our Customer Success organization. This role focuses on strategic leadership, digital transformation, and managing internal operations to maximize customer value. The ideal candidate will have robust experience in leading multifaceted teams within SaaS or healthcare technology. Join us in enhancing the healthcare experience through innovative technology and customer-focused operations. #J-18808-Ljbffr ModMed
- ...Technology Operations Managed Services team (Tech Ops) works with some of the world’s largest... ...services, digital solutions including custom development and bespoke solutions. The... ...projects post‑transition, ensuring successful deployment to the user community. This role...SuggestedSummer holidayFlexible hours
$123.1k - $186.3k
Role Description The Customer Success Manager (CSM) is a versatile expert responsible for ensuring... ...guidance on priority problems. Conduct enablement sessions on opportunity and case... ...reps, agents, managers, supervisors, and ops teams. Track usage metrics such as opportunity...SuggestedWork at officeFlexible hours3 days per week$80k - $95k
...our Careers page to learn more! Senior Customer Success Manager This full‑time position requires... ...Your strategic account management will enable product optimization and provide thought... ...Support inquiries, collaborating with Data Ops team and Support as needed Manage high...SuggestedFull time- Role Description The Customer Success Manager (CSM) is a versatile expert responsible for ensuring... ...on priority problems. Conduct enablement sessions on opportunity and case management... ...reps, agents, managers, supervisors, and ops teams. Track usage metrics (...SuggestedWork at officeFlexible hours3 days per week
- Pryzm is seeking a Customer Success leader in Washington, DC to build and scale their post-sale organization. This role focuses on customer onboarding, retention, and success management, requiring strong organizational and communication skills. The candidate will collaborate...SuggestedRelocation package
- Pryzm is seeking a Customer Success leader in Boston to enhance post-sale operations and customer engagement. This role is not traditional; you will design onboarding processes and manage customer success initiatives, ensuring clients derive value from Pryzm's platform...
$315k - $350k
About the Role Anthropic’s Customer Success organization covers our most strategic enterprise accounts through dedicated CSMs — but the majority... ..., and you will be its first leader. You’ll report to the Head of Customer Success and work closely with Product, Partnerships...Contract workVisa sponsorship$116.8k - $214.1k
...Managed Services team (Tech Ops) works with some of the world... ...digital solutions including custom development and bespoke solutions... ...post-transition, ensuring successful deployment to the user community... ...strong analytical skills, enabling them to navigate complex challenges...Summer holidayFlexible hours- ...Boston, New York, New Jersey, Washington DC The Role As a Senior Customer Success Manager, you will serve as a strategic advisor and trusted... ...transform through automation. Customer Onboarding & Enablement Lead strategic onboarding engagements for enterprise customers...
$115.1k - $165.45k
...decisions you make, and the care you show a customer all add up to real impact. Today, tens... ...you. Position Overview: The Lead Sales Enablement - Renewals Field-Facing Manager is... ...alignment with Product, Marketing, and Customer Success to deliver consistent lifecycle...Contract workLocal area$48k - $64k
...Remote , Washington,District Of Columbia Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring... .... Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships...Work at officeRemote workFlexible hours3 days per week- ...Overview We’re looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from... ...user populations, including onboarding, training, and ongoing enablement Build and maintain strong relationships with stakeholders,...For contractorsWork at office
- ...Customer Success Manager Full Time – Alexandria, VA, US We are looking for a results-driven Customer Success Manager to develop long-term... ...and organizational performance goals Drive product adoption, enablement, and expansion using proven customer success strategies that...Full timeWork at office
$85k - $100k
...Our association client is seeking a results-driven Customer Success Manager to develop strong, long-term customer relationships... ...while acting as a trusted advisor • Drive product adoption, enablement, retention, and account growth • Identify and mitigate churn...Full timeWork at officeWork from home- ...Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions... ...threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and...Worldwide
- ...Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence. Our mission... ...user activation, and operational integration. Training and enablement: Develop and execute scalable customer success playbooks, workflows...Flexible hours
$123.1k - $186.3k
Role Description The Customer Success Manager (CSM) is a versatile expert responsible for ensuring... ...on priority problems. Conduct enablement sessions on opportunity and case management... ...reps, agents, managers, supervisors, and ops teams. Track usage metrics such as...Work at officeFlexible hours3 days per week- Resonate is seeking a Manager, Sales Enablement and Effectiveness to enhance sales processes and support training within their sales organization... ...multiple departments to ensure high-level performance and success for the sales team. With a focus on B2B SaaS, the ideal...
- ...more personalized world that increases customer acquisition and lifetime value. Our SaaS... ...consumer motivations, values, and behaviors, enabling our clients to connect with their target... ..., including defining objectives, success metrics, and follow‑through plans Cross...Local areaRemote workWork from homeFlexible hours
$78k - $83k
...- driving innovation that helps millions of learners improve their lives and achieve their dreams through education. The Sales Enablement Manager is responsible for driving sales productivity and effectiveness through the design, implementation, and continuous improvement...- ...satisfaction surveys for IA engagements Implement strategies that enable the IA to obtain new business sales Coordinate with other... ...Bachelor's degree or relevant work experience; has successfully managed multiple engagements simultaneously Contributor or leader...Full timeContract workWork experience placementWork at officeRelocationVisa sponsorship
$180k - $190k
...shift has become a competitive necessity, enabling organizations to act faster, adapt with... ...upsells Meet or exceed new ACV and customer revenue targets About You A player... ...motivated with a strong track record of success, including consistently meeting or exceeding...Work at officeRemote workFlexible hoursShift work$113.7k - $177.65k
...Senior Customer Success Manager - Moveworks (Federal) Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and...Work at officeRemote workFlexible hours$152.07k - $202.76k
...fiber network and connected ecosystem. We enable secure, high‑performance connectivity... ...At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next,... ...processes that define ownership, timelines, success metrics, risks, and execution handoffs....Full timeTemporary workLocal area$80k - $130k
...by value, frequency, and growth potential Identify VIPs, high-potential members, and win‑back opportunities Deliver insights that enable teams to provide personalized, anticipatory service Analyze trends to uncover loyalty gaps and revenue opportunities Partner with...$151k - $227k
...secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work... ...mission. If you are too, let's talk.About the Role:As a Senior Customer Success Manager, DoD/IC/FSI, you will serve as a strategic, senior individual...Local areaWorldwideFlexible hours$105k - $140k
...Inspiration invests in, owns, and operates the real assets that enable the decarbonization of transportation, including electric... ...Your Mission: Your mission is to serve as a trusted partner to customers, helping them build and evolve future‑ready fleet and energy programs...Work at officeRemote workMonday to FridayFlexible hours$70k - $75k
...difference. About the Role Leadership Connect is hiring a Client Success Manager to lead user engagement and accelerate product... ...usage across your assigned accounts Lead onboarding and ongoing enablement sessions that translate Leadership Connect’s capabilities into...Flexible hours$182k - $250.8k
...secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work... ...this mission. If you are too, let’s talk. About the Role As a Customer Success Executive, DoD/IC/FSI , you will serve as a strategic, senior...Local areaWorldwideFlexible hours$45k - $84k
...Associate Customer Success Manager At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context... ...a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk!...Flexible hours
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