Head of Scaled Customer Success (GovCon)
Pryzm
Pryzm is seeking a Customer Success leader in Boston to enhance post-sale operations and customer engagement. This role is not traditional; you will design onboarding processes and manage customer success initiatives, ensuring clients derive value from Pryzm's platform. Ideal candidates have 2-6 years of customer-facing SaaS experience and excellent communication skills. The role includes monitoring customer health and collaborating across teams to improve customer outcomes. Pryzm offers competitive salaries with comprehensive benefits including platinum healthcare coverage and equity options. #J-18808-Ljbffr Pryzm
- Pryzm is seeking a Customer Success leader in Washington, DC to build and scale their post-sale organization. This role focuses on customer onboarding, retention, and success management, requiring strong organizational and communication skills. The candidate will collaborate...SuggestedRelocation package
$315k - $350k
About the Role Anthropic’s Customer Success organization covers our most strategic enterprise accounts... ...its first leader. You’ll report to the Head of Customer Success and work closely... ...candidate has built a similar system at real scale, is genuinely excited to build it again...SuggestedContract workVisa sponsorship- Shield AI is looking for a Principal, Customer Success to lead the Aircraft Division's Customer Success function in Washington, DC. The role is responsible for ensuring customer success across V-BAT and X-BAT initiatives, focusing on account management, operational readiness...Suggested
- A leading technology firm located in Washington is seeking a VP of Customer Success to lead the customer success team and implement strategies for enhancing customer satisfaction. The role involves managing initiatives aligned with the company's goals and collaborating...Suggested
$315k - $350k
Menlo Ventures is hiring a leader for a new programmatic Customer Success function in Washington, D.C. This position involves defining strategies... ...systems. Key qualifications include leadership experience at scale, strong data-driven decision-making skills, and the ability...Suggested- ...Director of Technical Account Management in Washington, DC, for a leading DLP AI cybersecurity provider. The role involves managing customer success initiatives, onboarding clients rapidly, and refining DLP AI technologies. Applicants should demonstrate expertise in...Remote job
- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You... ...sprint zero. Watch your insights ship as zero‑day DLP defenses . Scale a World‑Class Cyber Success Empire Player‑coach today,...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$130.3k - $242.1k
...Brand & Events, Communications, Customer Care, Engineering & Product,... ...reinvention. Working with the Head of Partnerships and Head of Partnerships... ...will be at the forefront of scaling existing partnerships to the... ...management. Demonstrated success in building and applying...Full timePart time- ...based specialty care. Job Summary Zest Health is seeking a Partner Success Manager to join our growing team. Reporting to the VP... ...company leadership and meaningful growth opportunity as the company scales. Compensation package inclusive of competitive pay, equity grants...Contract workWork at officeRemote work
- ...Most Promising Early-Stage Start-up. ABOUT THE ROLE: As a Customer Success Manager (CSM), Federal, you will serve as the primary post-... ...customer engagements. BONUS POINTS Experience scaling Customer Success at a Series A/B startup. Experience working...Contract workRemote workHome officeFlexible hours
- ...contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a... ...Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an...Private practiceWork at officeWork from home
- ...demand in the face of constantly changing customer behavior, highly complex supply chain... ...presence across the world. Our team hails from successful startups, leading tech companies and... ...portfolio, while contributing to how we scale Customer Success across the company. You...Temporary workWork at officeRemote workFlexible hours3 days per week
$125.65k - $233.35k
...including Brand & Events, Communications, Customer Care, Engineering & Product, Finance,... ...join our Client Partner team. What the successful candidate will bring to the table a self... ...multi‑million dollar client accounts and scaling the business within that account through...Full timePart time$80k - $125k
Customer Success Manager - State & Local Department: Customer Success Employment Type: Full Time Location: Remote USA Compensation: $80,000... ...to implementation to ongoing delivery to expand the scope and scale of Clearview AI adoption Develop and build strong...Full timeLocal areaRemote workFlexible hours$125k - $165k
...Front Systems (2F) is seeking an ambitious Mission Success Manager to join our mission-driven team. We are a dynamic... .... You will be at the forefront of driving the customer experience behind the deployment and scaling of our revolutionary Game Warden platform—an industry...Contract workWork at officeFlexible hours$105k - $140k
...Your Mission: Your mission is to serve as a trusted partner to customers, helping them build and evolve future‑ready fleet and energy programs... ...role in setting standards and building processes that scale as the business grows and customer requirements expand. Be the...Work at officeRemote workMonday to FridayFlexible hours$80k - $85k
Account Success Manager (6-Month Maternity Leave Coverage) About Engaging... ...global software company with head offices in Washington, DC, and... ...plans. Identify and scale client success stories, best practices... ...cases to drive adoption and customer maturity. Partner cross-...Permanent employmentContract workWork at officeRemote work$113.7k - $177.65k
...Senior Customer Success Manager - Moveworks (Federal) Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.... ...the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are...Work at officeRemote workFlexible hours$400k
A fast-growing technology startup in Washington, DC is seeking a leader to build and scale their sales team. This role involves directly closing enterprise deals while also focusing on building teams and sales processes. Candidates should have a strong track record in sales...- ...Building Group and Mortenson . Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.... ...beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities...Temporary workFor contractors
- ...Delivery Team to play a foundational role in enabling our customer base to realize their success and ensure that they become passionate, lifelong... ...entrepreneurs, operators, and technologists who have built and scaled solutions in this space before. We hold ourselves to an...Work experience placementLocal area
- A prominent information service provider in Washington D.C. is seeking an Associate Account Director to manage SMB client accounts and ensure seamless renewals. The ideal candidate will possess 2+ years of account management experience within a B2B subscription context,...
- Description Role Description For our customers who wish to get the most value out of Salesforce... ...experts, they purchase our Signature Success Plan. When you have Signature, you... ...experience working with enterprise customers and scaling innovation initiatives. Note: This role...Work experience placementWork at officeFlexible hours3 days per week
$50k - $55k
...ideal candidate must understand exceptional customer service and must have a track-record... ...and pricing through execution; ensuring successful delivery of services, as well as ensuring... .... Experience managing complex and large-scale projects within a premium market (...Full timeWork at officeLocal area$126.52k - $168.68k
...for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications... ...Federal agencies. This position requires management of customers in the assigned customer accounts as well as the VA subordinate...Temporary workWork experience placementRemote work- GiveCampus is looking for a seasoned professional to lead Partner Success Managers in a remote-first role. You will be responsible for... ...partner engagement. Ideal candidates have 7+ years of experience in customer success or SaaS management and exceptional organizational and...Remote job
$99.5k - $165.9k
A major financial institution is seeking a Business Banking Govcon Relationship Manager in Falls Church, Virginia. The role involves developing and managing a portfolio of small business clients, achieving specific sales and loan production targets, and working collaboratively...$92.3k - $166.85k
...better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Senior Customer Engagement Manager to support the delivery,... ...priorities, and positioned for sustained success. This position offers the opportunity to work...$116.8k - $214.1k
...managed services, digital solutions including custom development and bespoke solutions. The... ...and the adoption of automation at scale. You will be responsible for running, maintaining... ...projects post-transition, ensuring successful deployment to the user community. Your key...Summer holidayFlexible hours- Meazure Learning in McLean, VA is seeking a Manager, Customer Success to enhance customer experience and retention. This role involves developing strategies for optimizing customers' outcomes using CRM tools and data tracking. Ideal candidates will have 5+ years in a customer...Remote jobFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Scaled Customer Success (GovCon). Be the first to apply!
- head of customer success Washington DC
- director of customer success Washington DC
- customer retention Washington DC
- customer liaison Washington DC
- customer marketing Washington DC
- customer satisfaction Washington DC
- work from home customer Washington DC
- customer project program manager Washington DC
- customer engineer Washington DC
- customer success coordinator Washington DC


