Customer Service Representative

Global Channel Management

Newark, NJ

About the job Customer Service Representative

Customer Service Representative requires:

GED, high school diploma
SAP
Optical experience
1+ years' customer service, hospitality, call center
MS Office
Good computer navigation skills
Ability to work from home
Laptop
LAN connected, no WIFI

DUTIES:

Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Luxottica's Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.

Apply

Vacancy posted 19 hours ago

Similar jobs that could be interesting for youBased on the Customer Service Representative in Newark, NJ vacancy

Customer Service Representative
...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...
Suggested
Start working today
Local area
Dormont Manufacturing Company
Newark, NJ
3 days ago
Part-Time Focus Group Panelists. Call Center Agent Welcome. No Experience
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...
Suggested
Part time
Casual work
Remote work
Flexible hours
AFG
East Orange, NJ
2 days ago
Customer Service Representative
Embrace the role of a Customer Service Representative and deliver outstanding shopping experiences. Engage with customers, manage transactions, and keep the store organized. If you have strong communication and problem-solving skills, and enjoy a dyn
Suggested
Family Dollar
Newark, NJ
4 days ago
Customer Service Representative
$15.92 - $18 per hour
...Hillside, New Jersey 07205 United States of America Job Overview U-Haul is seeking friendly, motivated individuals for the Customer Service Representative role. The candidate will support an outstanding customer service team by providing assistance, using technology to...
Suggested
Hourly pay
Local area
Dormont Manufacturing Company
Hillside, NJ
3 days ago
Customer Service Representative
...the challenges of a changing world,and with our unmatched customer service teams, we will be with you every step of the way to ensureyour... ...and picking up orders. Solicit information from sales representatives if information is required Other functions as assigned and...
Suggested
Full time
Work at office
Local area
Englert
East Orange, NJ
2 days ago
Customer Service Representative
$21 per hour
...The Fountain Group is currently seeking a Customer Service Representative for a prominent client of ours. This position is located in Newark, NJ 07112. Details for the position are as follows: Pay Rate: $21 Hourly - ONSITE - Temp to hire role Title : Customer...
Hourly pay
Temporary work
The Fountain Group
Newark, NJ
3 days ago
Customer Service Representative
$20 per hour
...great company with great people-this is the place to be! Overview This key role acts as a liaison, providing effective customer service for all internal and external departments by using excellent, in-depth knowledge of company products and programs. Gives...
Hourly pay
Work at office
Immediate start
Flexible hours
Night shift
Afternoon shift
Allied Beverage Group
Elizabeth, NJ
2 days ago
Customer Service Representative CES
$23 - $25 per hour
..., protected veteran status or any other characteristic protected by law. Category Customer Service Description We are seeking a Customer Service Representative to join our fast-paced office serving the import and logistics community. This role provides...
Full time
Part time
Work at office
Shift work
East Coast Warehouse and Distribution
Elizabeth, NJ
5 days ago
Customer Service Representative
$21 - $25 per hour
...any other characteristic protected by law. Category Customer Service Description This position is responsible for providing... ...Salary $21.00 - $25.00 Position Customer Service Representative Division East Coast Warehouse & Distr Corp Post...
Full time
Part time
Shift work
East Coast Warehouse and Distribution
Elizabeth, NJ
3 days ago
Remote Customer Service Representative
$19 - $24 per hour
.... We offer Medication Assisted Treatment and behavioral health services. We believe there is life beyond addiction and strive to help our... ...: High School diploma or equivalent One (1) year customer service Knowledge of medical terminology, insurance and billing...
Live in
Local area
Remote work
Shift work
Afternoon shift
GrabJobs
Newark, NJ
1 day ago
Bilingual Call Center Representative
$19 per hour
...Ascensus is the leading independent technology and service platform powering savings plans across America, providing... ...0:00 pm ~2:30 pm to 11:00 pm The Call Center Representative position is responsible for customer service and processing for account-based employee...
Hourly pay
Seasonal work
Work at office
Local area
Remote work
Flexible hours
Shift work
Afternoon shift
Ascensus
Newark, NJ
4 days ago
Customer Service Representative
$15 - $20 per hour
...Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer...
Hourly pay
FastSigns
Newark, NJ
2 days ago
Customer Service Representatives
...Customer Service Representative Service Delivery The Customer Service Representative is responsible for delivering exceptional Tier 1 client support for airport technology systems provided through multiple suppliers. This role emphasizes IT Service Management (ITSM)...
Shift work
Night shift
Day shift
Afternoon shift
TNT Staffing
Newark, NJ
3 days ago
Sr Customer Service Representative
$28.29 - $36.82 per hour
...SUMMARY Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services...
Hourly pay
Contract work
USA MOT Motion Industries, Inc.
Newark, NJ
3 days ago
BioTech Sales Account Rep
...These values help our Pharmaceutical Sales Representatives set goals based on our organization’s... ...sell products to current and potential customers within a defined geography. Develop,... ...in particular with regards to customer service orientation Strong business acumen and...
Immediate start
Innovativ Pharma, Inc.
Elizabeth, NJ
1 day ago
Remote Bilingual Call Center Rep (Spanish/English)
$19 per hour
Ascensus is looking for a Call Center Representative who will provide exceptional customer service and manage account inquiries in a fully remote setting. The ideal candidate must be bilingual in English and Spanish, with experience in customer service or call centers....
Remote job
Hourly pay
Ascensus
Newark, NJ
1 day ago
Bilingual Customer Service Representative
...Customer Service Representative Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count...
Full time
Conduent
Newark, NJ
10 days ago
United Airlines Customer Service Representative (Remote)
...Join our growing team as a United Airlines Customer Service Representative (Remote) to provide excellent service to customers and team members, assist with processing returns and exchanges, and adapt to shifting priorities and business needs. Other duties include assist...
Weekly pay
Remote work
Flexible hours
Shift work
TradeJobsWorkforce
Kearny, NJ
4 days ago
Remote Customer Service Representative $45 per hour
$45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home...
Hourly pay
Weekly pay
Extra income
Temporary work
Part time
For contractors
Seasonal work
Remote work
Work from home
Flexible hours
GL1
Kearny, NJ
1 day ago
Aldi Customer Service Representative
...Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and assist with processing returns and exchanges. Other duties include follow...
Weekly pay
Flexible hours
Shift work
TradeJobsWorkforce
Kearny, NJ
2 days ago
Remote German Speaking Remote Customer Service Representative - Work Remote
...freedom to work remotely from anywhere in the world? At Mercier Consultancy , we’re building a global network of on-demand customer service professionals, and we want you to join us! You’ll start with an intensive 3-month training and trial program in Greece , working...
Remote work
Worldwide
Relocation
Relocation package
Flexible hours
Mercier Consultancy Md
Newark, NJ
4 days ago
Customer Service Representative (Remote)
...Customer Service Representative We are seeking a Customer Service Representative to assist clients with travel planning, reservations, and overall support throughout the booking process. This role involves helping clients explore vacation options, answering questions...
Remote job
Flexible hours
Traveling with Tasha
Newark, NJ
2 days ago
Annuities Inbound Sales Consultant
$57.2k - $94.4k
...advancing your profession at one of the world's leading financial services institutions! Prudential Annuities, a division within... ...Consultant. In this role, you will work on a vibrant team of 20-25 customer-focused individuals. In this fast-paced, constantly changing role...
Part time
Work experience placement
Work at office
Immediate start
3 days per week
Prudential Financial
Newark, NJ
3 days ago
Telemarketer - State Farm Agent Team Member
$18 per hour
...join our team. As a Telemarketer, you will play a crucial role in expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in scheduling and provides an opportunity to gain valuable experience in...
Hourly pay
For contractors
Work at office
Flexible hours
State Farm
Elizabeth, NJ
5 days ago
Customer Service Representative - Store (PT)
...Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers,...
Dollar Express Stores LLC
East Orange, NJ
2 days ago
Senior Account Representative
...Process purchase orders to vendors, if needed. Create and send letters needed for booking. Prepare lease documents for presentation to lessees. Follow-up for executed documents. Screen customers and vendors against OFAC and other government lists....
Valley National Bancorp
Irvington, NJ
5 days ago
Customer Service Sales Representative
...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...
Weekly pay
Full time
Local area
Remote work
Work from home
Zuzick & Associates
Elizabeth, NJ
2 days ago
Sales Specialist/Customer Service Representative
$18 - $20 per hour
...discounts Free uniforms Opportunity for advancement Training & development Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate...
Hourly pay
Work at office
Flexible hours
Drivo-LL
Newark, NJ
3 days ago
Bilingual Customer Service Representative
$16.5 per hour
...dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over... ...where individuality is noticed and valued every day. Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which...
Hourly pay
Minimum wage
Full time
Monday to Friday
Conduent State & Local Solutions, Inc
Newark, NJ
2 hours ago
Remote Lead Gen & Appointment Setter (Contract)
$16 - $18 per hour
...provider is seeking a Lead Generation and Appointment Setting Representative to work from home. Candidates should have prior telemarketing... ...skills, and be able to use specific softphones for customer interaction. This position offers flexible work hours and requires...
Hourly pay
Contract work
Remote work
Work from home
Flexible hours
Insurance Protection Specialists
Newark, NJ
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!