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Client Experience Lead, Service & QA Excellence

$92.48k - $160.29k

Manulife Financial

Manulife Financial is seeking an experienced leader in Boston, Massachusetts, to supervise a team of Client Service Representatives and Quality Assurance professionals. The successful candidate will ensure timely and accurate service delivery, while maintaining high standards of quality and compliance with regulations. Exceptional communication and leadership skills are required, along with active FINRA licenses. This role offers a hybrid working arrangement, with a competitive salary range between $92,475 and $160,290 USD. #J-18808-Ljbffr Manulife Financial

Vacancy posted 3 days ago
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