Client Experience Lead, Service & QA Excellence
$92.48k - $160.29kManulife Financial
Manulife Financial is seeking an experienced leader in Boston, Massachusetts, to supervise a team of Client Service Representatives and Quality Assurance professionals. The successful candidate will ensure timely and accurate service delivery, while maintaining high standards of quality and compliance with regulations. Exceptional communication and leadership skills are required, along with active FINRA licenses. This role offers a hybrid working arrangement, with a competitive salary range between $92,475 and $160,290 USD. #J-18808-Ljbffr Manulife Financial
- ...Massachusetts, seeks a leader to manage Client Service Representatives and Quality Assurance professionals. The ideal candidate will excel in people leadership and operational discipline... ...should have strong client service experience and relevant FINRA licenses. Join a...Suggested
- ...searching for a leader to oversee a team of Client Service Representatives and Quality Assurance... ...culture of accountability and service excellence within a dynamic financial services... ...strong regulatory knowledge and experience, along with active FINRA licenses. A Bachelor...Suggested
- ...Massachusetts, to provide exceptional luxury retail service. The role includes assisting clients with frame and lens selection, ensuring optical quality... ...candidate will possess at least 2 years of sales experience in the luxury service industry and hold the necessary...Suggested
$60k - $80k
...catering solutions and managing special events. You will lead a team to ensure high-quality service and successful event execution, meeting client expectations. Candidates should have at least 2 years of experience in a management role, preferably within hospitality or...Suggested$72k - $97k
Description As a Lead Associate, Client Success, you’ll be instrumental in supporting... ..., ensuring a seamless experience across phone, email, and... ...Client relationship management Excellent written and verbal... ...in client success, customer service, or a technical support environment...SuggestedTemporary workWork at officeLocal areaFlexible hours- ...looking for a supervisor in Cambridge, MA to lead a team in providing exceptional customer service and driving sales. The role includes... ...regulations. The ideal candidate has 2+ years of experience in sales or customer service, excellent leadership skills, and effective...
$125k - $233k
...Advocacy Leader Private Client Team Award-winning,... ...combine the personalized service model of a local... ...resources of the world's leading professional services... ...enhances the claimant experience and strengthens retention... ...and exceptions Excellent verbal and written communications...Minimum wageWork at officeLocal areaWork from homeFlexible hoursNight shift- ...Wholesale Club, Inc. is seeking a Front End Lead in Tilton, NH to oversee the front... ...and developing team members to ensure excellent member service and drive membership metrics. The ideal candidate will possess leadership experience and sales knowledge, be capable of...Part time
$25 per hour
A leading dining establishment in Cambridge, Massachusetts is seeking... ...supervisors to lead daily service with passion and integrity. The... ..., creating exceptional guest experiences, and promoting a positive... ...Ideal candidates will possess excellent interpersonal skills, accountability...- A leading service provider located in Boston is seeking an In Seat Supervisor to oversee game day service... ...training staff, maintaining inventory, and ensuring excellent guest service. Candidates should have supervisory experience, strong communication skills, and a flexible...Flexible hoursWeekend workAfternoon shift
- ...Laundry in Boston is seeking a part-time individual to support clinic operations and deliver exceptional client service. The ideal candidate has retail experience, strong leadership qualities, and is committed to achieving sales goals. This role requires the ability to...Part timeFlexible hours
- Citizens Bank is seeking a Private Bank Office Lead for their Back Bay office in Boston. The... ...while delivering exceptional customer experiences. A successful candidate will have over 4... ...record in achieving sales goals, and excellent relationship-building skills. This full-...Full timeWork at office
$22 - $25 per hour
Puig is seeking a full-time client advisor at BYREDO in Boston, Massachusetts, to drive sales and ensure exceptional client experiences. The ideal candidate will have a passion for beauty and a proven track record in luxury retail. The role includes building client relationships...Hourly payFull time$62k - $72k
Supervisor, Passenger Experience & System Information Salary... ...roles is required. Excellent communication and... ...ability to effectively lead a team in a comparable... ...all departments and the client in a complex fast... ...between Keolis Commuter Service and the MBTA. Demonstrates...Temporary workFlexible hoursWeekend work- ...unique social wellness company in Boston is seeking a Remedy Concierge to enhance guest experiences. This role emphasizes exceptional customer service and the ability to engage with clients in a luxurious environment. The ideal candidate will have a positive attitude,...
- A worldwide luxury brand located in Boston seeks a part-time Associate Manager to enhance client experience and drive sales. Responsibilities include meeting sales goals, training associates, and promoting a collaborative environment. Ideal candidates will demonstrate strong...Part timeWorldwideFlexible hoursNight shift
$55k - $65k
...specific software, to help our clients get paid, and help their... ..., are seeking a Payment Experience Team Lead in the Americas. Payment Experience... ...team leads, Central Service team and all departments in... ...leading or mentoring teammates Excellent written and verbal English...Full timeWork at officeLocal areaImmediate startFlexible hours- ...to oversee housekeeping operations and ensure compliance with service standards. The ideal candidate will manage staff effectively,... ...inventory and budgets efficiently. Applicants should have previous supervisory experience in housekeeping. #J-18808-Ljbffr Plazahotelelpaso
- ...staffing requirements to guarantee guest satisfaction. Responsibilities include training staff, conducting inspections, and maintaining departmental budgets. Applicants should have at least one year of supervisory experience in housekeeping. #J-18808-Ljbffr HHM Hospitality
$88.6k - $135.1k
...Overview The Billing Team Lead plays a critical role... ...of high profile clients. In order to accomplish... ...highest possible level of service and support for... ...levels are uniformly excellent across the group. Ensures... ...Minimum of three years of experience supervising all or a...Work at office- ...and cardio interval fitness experience that provides an immersive,... .... About the Role The Client Facilities Lead is essential to the operation... ...operating order, and providing excellent hospitality. What You'll... ...cleaning, organization, and service of common areas, including...Full timePart timeFor contractorsLocal areaImmediate startShift workWeekend workDay shiftAfternoon shift
$70k - $75k
...efficient operations and exceptional guest service. Responsibilities include managing the... ...2 years in hospitality, supervisory experience, and strong computer skills. This full-time... ...between $70,000 and $75,000 yearly, alongside excellent benefits including medical coverage and...Full time$85k - $90k
...supervision to ensure profitability and high-quality service. The ideal candidate will have at least 2 years of management experience in a luxury hotel or restaurant. The... ...of $85,000 to $90,000 yearly along with excellent company benefits including medical, dental,...- ...dynamic team. The role emphasizes providing outstanding customer service, maintaining high standards and fostering a supportive work environment. Candidates should have restaurant management experience, excellent communication skills, and the ability to work in a fast-paced...Shift work
- Capital One is seeking a Lead Account Executive Operations to provide essential support... ...processors. This role involves managing client relationships and overseeing operational... ...candidate will have extensive payments industry experience, a strong problem-solving orientation,...Remote job
- ...Coordinator in Boston to manage facility operations for a financial services client. The role involves coordination between clients and vendors,... ...Qualified candidates should possess a high school diploma, experience with CMMS, and have strong communication and organizational...Hourly pay
$107k - $143.4k
Cambridge Associates LLC, a leading global investment firm in Boston... ...is seeking a Manager for the Client Reporting Group. This role... ...performance, and ensuring high-quality service delivery. Candidates should... ...4-10 years of relevant experience, particularly in investment...$110k - $180k
...delivering insights in Lifesciences marketing. This role requires over 5 years of analytical experience and strong communication skills, along with the ability to manage client relationships effectively. The position offers a competitive salary range of $110,000 - $180,...Flexible hours- The Home Depot in Quincy is searching for a Pro Experience Manager to oversee store standards and enhance customer service. This role involves leading the Pro team to ensure excellent service while managing operational processes and facilitating effective team dynamics....Flexible hours
$26.2 per hour
...Manager across studio operations, client experience, sales, and coaching. Core... ...clean Being of service to our clients by being aware... ...outreach and follow up for client leads within [solidcore]'s sales platform... ...you'll bring to us Excellent interpersonal and communication...Hourly payPermanent employmentFull timePart timeLocal areaFlexible hoursDay shiftAfternoon shift
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