Sales Support Associate (11:00AM - 7:30PM)
Globus Medical
Sales Support Associate at Globus Medical manages customer product transactions and inventory in a fast-paced, team-oriented environment. The role involves order processing, inventory coordination, and serving as primary contact for Field Sales, distributors, and hospitals during evening shifts (11:00 AM - 7:30 PM).
Responsibilities
- Create and maintain customer accounts, process phone, fax, and email orders with accuracy
- Verify delivered orders and resolve discrepancies with Field Sales
- Process and verify loaner set and consignment inventory daily before shipment
- Initiate RMAs and product complaints, escalating concerns to Quality and Product Development
- Coordinate international customer requests including packing, shipping, and picking
Requirements
- 2 years experience in sales, accounting, or customer service environment
- Bachelor's degree preferred or equivalent relevant business experience
- Advanced proficiency in MS Office and Excel
- Strong problem-solving skills in customer relationship management and order processing
- Excellent written and verbal communication abilities
- Highly organized with attention to detail and analytical skills
Vacancy posted 1 day ago
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