Sales Support Associate - International (2:30PM - 11:00PM)
Globus Medical
Globus Medical seeks a Sales Support Associate for its International team to manage customer transactions and inventory in a fast-paced environment. The role involves order entry, account maintenance, inventory processing, and coordination with field sales and international distributors during evening shifts (2:30 PM - 11:00 PM).
Responsibilities
- Create and maintain customer accounts via phone support and order entry for all order channels
- Process loaner and consignment inventory daily, verifying accuracy with shipments
- Serve as primary contact for field sales, distributors, and hospitals with accurate order fulfillment
- Physically pack, ship, and pick international customer requests as needed
- Initiate RMAs and product complaints, escalating product concerns to relevant departments
Requirements
- 2 years experience in sales, accounting, or customer service environment
- Bachelor's degree preferred or equivalent relevant business experience
- Advanced MS Office and Excel proficiency
- Problem resolution skills in customer relationship management and billing
- Excellent written and verbal communication abilities
- Strong organizational skills with attention to detail and analytical aptitude
Vacancy posted 2 days ago
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